Almennir skilmálar

Almennar reglur

1.1 Vinsamlegast lesið þessa almennu skilmála áður en þið notið vefsíðu okkar Alawin.com (hér eftir nefnd „vefsíðan“). Með því að nota eða fá aðgang að einhverjum hluta vefsíðunnar samþykkir þú að vera löglega bundinn af öllum eftirfarandi skilmálum (hér eftir sameiginlega nefndir „skilmálar“):

• Almennir skilmálar sem birtast á þessari síðu;
• Persónuverndaryfirlýsing;
• Vafrakökutilkynning;
• Sérstakir skilmálar auglýsingaherferða, bónusa og sértilboða sem í boði eru á vefsíðu okkar;
• Reglur tiltekinna leikja sem í boði eru á vefsíðu okkar, sem hægt er að nálgast í gegnum slíka leiki;
• Aðrir skilmálar sem þú gætir samþykkt til að nota ákveðna hluta og þjónustu sem eru í boði á vefsíðu okkar.

1.2 Ef upp koma misræmi skulu skilmálar auglýsingaherferða, bónusa og sértilboða gilda framar öðrum skilmálum.

1.3 Ef þú samþykkir ekki að samþykkja og fara eftir öllum skilmálunum, mátt þú ekki opna reikning eða nota neina af þeim þjónustum sem í boði eru í gegnum vefsíðu okkar. Frekari notkun vefsíðunnar gefur til kynna samþykki þitt á skilmálunum.

1.4 Nema annað sé tekið fram vísa allar tilvísanir í skilmálunum til „við“, „okkur“, „okkar“ og „fyrirtækisins“ til fyrirtækisins sem rekur vefsíðuna, en tilvísanir í „viðskiptavin“, „þú“ og „þinn“ vísa til þess aðila sem notar vefsíðu okkar og samþykkir skilmálana.

1.5 Enska útgáfan er bindandi. Allar þýðingar eru eingöngu veittar til þæginda fyrir þig. Ef ósamræmi kemur upp á milli ensku útgáfunnar af skilmálunum og útgáfu á öðrum tungumálum, skal enska útgáfan gilda. Með því að samþykkja skilmálana staðfestir þú að þekking þín á ensku sé nægjanleg til að skilja skilmálana að fullu.

1.6 Fyrirtækið býður aðeins upp á aðgang að leikjum í gegnum varið net sem notar tækni til að dulkóða viðkvæmar upplýsingar.

Reglugerðarkröfur og takmarkanir

2.1 Þú mátt aðeins nota þjónustu vefsíðunnar ef þú hefur náð lögaldri samkvæmt gildandi lögum og ert að minnsta kosti 18 ára. Með því að samþykkja skilmálana ábyrgist þú að þú fylgir ofangreindum aldurstakmörkunum og að þú verðir að yfirgefa vefsíðuna tafarlaust ef þú ert ekki orðinn 18 ára.

2.2 Fyrirtækið veitir engar tryggingar eða tryggingar varðandi lögmæti notkunar þinnar á vefsíðunni, sérstaklega ef fjárhættuspil eru bönnuð, stjórnað eða án eftirlits í þínu lögsagnarumdæmi. Það er alfarið á þína ábyrgð að þekkja lög lands þíns varðandi fjárhættuspil á netinu og notkun vefsíðunnar, ávallt. Áður en þú reynir að opna reikning á vefsíðunni og síðan í hvert skipti áður en þú notar hana verður þú að staðfesta hvort fjárhættuspil á netinu séu lögleg í þínu tiltekna lögsagnarumdæmi. Með því að nota þessa vefsíðu staðfestir þú að þú hafir löglegt leyfi til að spila fjárhættuspil á netinu. Ef fjárhættuspil á netinu verða ólögleg eða á annan hátt takmörkuð í þínu lögsagnarumdæmi, verður þú tafarlaust að loka reikningnum þínum á vefsíðunni og hætta að nota þjónustu hennar.

2.3 Íbúar eftirfarandi landa („undanskildra lögsagnarumdæma“): Afghanistan, Armenia, Belarus, Bulgaria, China, Curaçao, Cyprus, Denmark, Estonia, Georgia, Iran, Iraq, Israel, Lithuania, Malta, the Republic of Moldova, Romania, Russia, North Korea, Netherlands, Netherlands Antilles, Sweden, Ukraine (including the territory of Crimea), United Kingdom, United States of America, Cote d’ivoire hafa ekki rétt til að opna reikninga á vefsíðu okkar eða leggja inn fé á reikninga sína. Við áskiljum okkur rétt til að breyta listanum yfir undanskilin lögsagnarumdæmi að eigin vild og án fyrirvara. Allar slíkar breytingar verða birtar á vefsíðu okkar. Þú verður að lesa skilmálana reglulega til að ganga úr skugga um að þú sért ekki staðsettur í neinu af undanskildum lögsagnarumdæmum eins og þau eru uppfærð öðru hverju. Ef þú býrð í eða ert staðsettur í einu af þessum lögsagnarumdæmum samþykkir þú að opna ekki og/eða nota reikninginn þinn á vefsíðunni og að loka reikningnum þínum tafarlaust ef þú hefur áður opnað hann.

2.4 Fyrir utan áðurnefnd undanskilin lögsagnarumdæmi, vinsamlegast athugið að sumir hugbúnaðarframleiðendur sem eru fulltrúar á vefsíðu okkar banna viðskiptavinum frá ákveðnum lögsagnarumdæmum að framkvæma veðmál eða nota viðkomandi hugbúnað, eins og fram kemur í kaflanum „Viðbótar landfræðilegar takmarkanir“ í þessum almennu skilmálum. Með því að fá aðgang að slíkum hugbúnaði ábyrgist þú að þú sért ekki búsettur í slíku lögsagnarumdæmi.

Reikningurinn þinn

3.1 Til að geta nýtt þér alla virkni vefsíðu okkar verður þú að opna persónulegan aðgang á vefsíðunni.

3.2 Aðgangur þinn á vefsíðunni verður að vera skráður í þínu eigin, rétta nafni. Aðeins einn reikningur á hvern einstakling, á heimili/heimilisfang, á símanúmer/netfang og á IP-tölu er leyfður. Allir aðrir reikningar sem eru opnaðir á vefsíðunni verða taldir „afritaðir reikningar“. Þú mátt ekki reyna að opna afritaðan reikning, þar með talið með því að gefa upp falskar eða aðrar innskráningarupplýsingar. Ef þú opnar eða reynir að opna ótakmarkaðan fjölda afritaðra reikninga áskiljum við okkur rétt til að loka sumum eða öllum reikningum þínum án nokkurrar bóta og beita eftirfarandi viðurlögum:

• sérhver aðgerð sem framkvæmd er með tvíteknum reikningi telst ógild;
• öllum kynningum sem tvítekni reikningurinn hefur tekið þátt í verður aflýst;
• Allir vinningar sem aflað er á afrituðum reikningi verða ógildir. Allar unnar útborganir verða bakfærðar og verða endurgreiddar fyrirtækinu;
• Tvöföldum reikningi verður lokað án þess að möguleikar séu á að opna hann aftur.

3.3 Þú verður að halda innskráningar-/notandanafni og lykilorði þínu leyndu og ekki afhenda þessar upplýsingar þriðja aðila. Þú berð eingöngu ábyrgð á hvers kyns aðgerðum og/eða viðskiptum sem gerð eru með reikningnum þínum. Sérhver aðili sem skráir sig inn á reikninginn þinn með réttri innskráningu og lykilorði verður talinn þú og allar færslur verða taldar gildar og gerðar af þér. Við berum ekki ábyrgð á aðgangi þriðja aðila að reikningnum þínum eða á tjóni sem tengist óheimili notkun reikningsins; öll slík óheimil notkun verður talin þín eigin notkun.

3.4 Þú mátt ekki selja eða flytja reikninginn þinn til neins annars aðila og þú mátt ekki kaupa eða eignast reikninga annarra aðila. Þú samþykkir að allar tilraunir til þess sé ógildar og teljast brot á þessum almennu skilmálum. Þessi takmörkun felur í sér, en takmarkast ekki við, algjört bann við millifærslu eigna af hvaða tagi sem er af verðmæti, svo sem, en takmarkast ekki við, eignarhald á reikningum, vinningum, innlánum, veðmálum, réttindum og/eða kröfum í tengslum við þessar eignir, hvort sem þær eru lagalegar, viðskiptalegar eða á annan hátt. Bannið við umræddum tilslöppunum nær til, en takmarkast ekki við, kvöðun, veðsetningu, úthlutun, nýtingarrétt, viðskipti, miðlun, veðsetningu og/eða gjafir í samvinnu við fjárvörsluaðila eða annan þriðja aðila, félag, einstakling eða lögaðila, stofnun og/eða félag í hvaða formi sem er.

3.5 Það er bannað að nota innskráningu og lykilorð annarra til að fá aðgang að vefsíðunni.

3.6 Þú verður að halda reikningsupplýsingum þínum uppfærðum. Þú verður að láta okkur vita tafarlaust um allar breytingar á skráningarupplýsingum þínum.

3.7 Lokun reiknings þíns: Þú getur óskað eftir lokun reikningsins hvenær sem er með því að senda tölvupóst á þjónustuver á support@alawin.com, að eftirfarandi skilyrðum uppfylltum:

• Þú getur aðeins lokað reikningnum þínum ef engar eftirstöðvar eru á honum (jákvæðar eða neikvæðar) og engar úttektarbeiðnir eru á bið.
• Ef þú vilt loka reikningnum þínum með jákvæða stöðu eða/og úttektarbeiðnir í bið, verða allar fjárhæðir á reikningnum þínum ógildar.

3.8 Beiðni um sjálfsútilokun: þú getur haft samband við þjónustuverið í gegnum tölvupóst: support@alawin.com, og við munum aðstoða þig við að loka reikningnum þínum. Auk þess er það þín ábyrgð að tilkynna félaginu um alla aðra reikninga sem þú gætir átt hjá okkur og að forðast að opna nýja reikninga. Félagið ber ekki ábyrgð á hugsanlegu tapi á öðrum reikningum. Við berum ekki ábyrgð á tjóni eða afleiðingum sem hugsanlega gætu hlotist af fjárhættuspilum.

3.9 Við áskiljum okkur rétt til að neita opnun reiknings eða loka núverandi reikningi án fyrirvara eða rökstuðnings.

Ábyrgðir þínar

4.1 Með því að opna reikning á vefsíðu okkar og nota vefsíðu okkar ábyrgist þú að:

• þín hegðun er þín ábyrgð;
• þú ert hæfur og löghlýðinn borgari;
• þú ert ekki með spilafíkn, þú notar ekki vefsíðuna undir áhrifum áfengis, fíkniefna eða annarra efna;
• allar upplýsingar sem þú hefur gefið upp við skráningu á vefsíðu okkar eru sannar og raunverulegar og þú munt halda áfram að uppfæra þessar upplýsingar ef einhverjar breytingar verða á;
• þú skilur að fullu og samþykkir þá staðreynd að möguleiki er á fjárhagslegu tapi við notkun þjónustu okkar;
• þú notar ekki peninga sem þú hefur fengið á ólöglegan hátt eða frá ólöglegum stöðum;
• þú hefur ekki gert samráð og munt ekki reyna að gera það, beint eða óbeint, við annan viðskiptavin vefsíðunnar;
• Kredit-/debetkortið eða annar greiðslumáti sem þú notar til að fylla á reikninginn þinn tilheyrir þér, er ekki stolið og hefur ekki týnst af öðrum. Fyrirtækið áskilur sér rétt til að loka reikningnum þínum og ógilda alla vinninga ef rökstuddur grunur leikur á að þú hafir brotið gegn þessari ábyrgð.

4.2 Með því að opna reikning á þessari vefsíðu ábyrgist þú að þú hafir aldrei áður skráð annan reikning eða fengið peninga greiddan í gegnum reikning sem tilheyrir öðrum aðila.

4.3 Með því að opna reikning á þessari vefsíðu staðfestir þú að þú hafir gefið okkur réttar og fullkomnar upplýsingar eins og beðið var um í skráningarforminu.

Staðfesting á aldri þínum, auðkenni og öðru eftirlitisatriðum

5.1 Þú verður að veita okkur allar upplýsingar sem við gætum beðið um til að stjórna reikningnum þínum, staðfesta hver þú ert eða uppruna fjármuna sem lagðir eru inn á reikninginn þinn. Þetta felur í sér (en takmarkast ekki við) rétt vottað skilríki, sönnun á búsetu, sönnun á eignarhaldi og færslusögu þeirra greiðslumáta sem notaðir voru, þar á meðal bankayfirlit eða kredit-/debetkortayfirlit o.s.frv.

5.2 Við getum, að eigin vild, notað allar viðbótarferla og leiðir sem við teljum viðeigandi til að staðfesta hver þú ert, aldur, búsetu og aðrar aðstæður (KYC), bæði fyrir og eftir að innborganir eru inn á reikninginn þinn og/eða úttektir eru gerðar.

5.3 Þú verður að leggja fram þessi skjöl og upplýsingar innan 30 (þrjátíu) daga frá því að beiðnin var gerð. Við áskiljum okkur rétt til að halda eftir greiðslum og/eða fresta reikningnum þínum þar til þú hefur lagt fram þau skjöl og upplýsingar sem við óskum eftir, og til að loka reikningnum þínum varanlega ef þú gerir það ekki innan tíðar. Við munum venjulega staðfesta skjöl þín og upplýsingar innan 10 (tíu) daga eftir að beiðni okkar hefur verið svarað að fullu. Hins vegar, eftir aðstæðum og flækjustigi málsins, gæti þurft frekari tíma og/eða athuganir til að ljúka staðfestingunni.

5.4 Við gætum notað viðurkenndan þriðja aðila til að framkvæma athuganirnar fyrir okkar hönd, þar á meðal viðurkenndar lánshæfismatsstofur, auðkenningarþjónustu og/eða hugbúnað til að koma í veg fyrir svik. Persónuupplýsingar kunna að vera veittar slíkum þriðja aðila í samræmi við persónuverndaryfirlýsingu okkar.

5.5 Með því að samþykkja þessa skilmála samþykkir þú rétt okkar til að framkvæma frekari öryggisathuganir til að staðfesta reikningsupplýsingar og virkni í samræmi við gildandi reglugerðir og öryggis- og svikaaðgerðir okkar, með því að framkvæma staðfestingu í gegnum símtöl, andlitsstaðfestingu eða aðra slíka staðfestingu sem krafist er til að tryggja að þú sért sá sem þú segist vera.

Reikningsstaða, innlán og úttektir

6.1 Þegar þú opnar reikning á vefsíðunni samþykkir þú að fjárhagslegar aðgerðir sem tengjast reikningnum þínum verði unnar beint af fyrirtækinu, rekstraraðila greiðslukerfis og/eða af þriðja aðila sem fyrirtækið tilnefnir til að framkvæma þessa starfsemi.

6.2 Innborgun eða úttekt fjár er möguleg í gegnum greiðslukerfi að eigin vali (meðal þeirra sem eru í boði á vefsíðunni hverju sinni). Þegar mögulegt er eru úttektir unnar með sömu greiðslumáta og notaður var til að leggja inn á reikninginn. Þú skalt nota greiðslukerfisþjónustur sem eru í boði á vefsíðunni í samræmi við notkunarreglur sem viðkomandi þjónustuaðilar setja.

6.3 Reikningsinnstæðan er ekki bankainnstæða og því ekki háð tryggingum, eignatryggjum eða ábyrgðum af neinu tagi. Innborganir eða virk inneign bera enga vexti.

6.4 Með því að leggja inn veitir þú fyrirtækinu leyfi til að draga af innistæðu þinni allar sektir eða gjöld í tengslum við starfsemi þína, eins og kveðið er á um í skilmálunum eða gildandi lögum. Þú samþykkir einnig að forðast að endurgreiða innborgunina, ógilda innborgunina og samþykkir að bæta fyrirtækinu kostnað sem tengist afturköllunum og innköllunum.

6.5 Félagið áskilur sér rétt til að ákveða lágmarks- og hámarksupphæð færðar inn á reikninginn að eigin vild.

6.6 Endurgreiðslustefna

6.6.1 Þú viðurkennir og samþykkir að fyrirtækið býður almennt ekki upp á endurgreiðslur á þeim fjármunum sem lagðir eru inn á reikninginn þinn. Hins vegar gætum við íhugað endurgreiðslu við sérstakar aðstæður, þar á meðal vegna tæknilegra vandamála með vefsíðu okkar eða greiðslumáta.

6.6.2 Ekki er hægt að framkvæma endurgreiðslu eftir að viðkomandi innlegg (eða tengdur bónus) hefur verið notað til að framkvæma veðmál.

6.6.3 Til að endurgreiðsla komi til greina verður þú að hafa samband við þjónustuver okkar innan tuttugu og fjögurra(24) klukkustunda frá viðkomandi færslu. Við munum leitast við að svara beiðni þinni innan 10 (tíu) virkra daga. Til að taka af allan vafa eru allar endurgreiðslur alltaf að okkar eigin vild.

6.6.4 Við áskiljum okkur rétt til að halda eftir endurgreiðslum eða bakfærslum þar til við höfum staðfest auðkenni notanda spilarareikningsins á fullnægjandi hátt. Þú samþykkir að leggja fram, ef við krefjumst þess, persónuskilríki þín (vegabréf, ökuskírteini, persónuskilríki) og allar sannanir á heimilisfangi sem þú kannt að leggja fram (reikning fyrir veitur, bankayfirlit, leigusamning o.s.frv.), einnig gæti verið krafist staðfestingar á eignarhaldi á greiðslumáta þínum. Ef slík skjöl berast ekki innan þrjátíu (30) daga frá beiðni okkar, þá verður slík endurgreiðsla eða bakfærsla ekki framkvæmd, spilareikningnum þínum verður lokað og þú missir alla fjármuni á spilareikningnum þínum. Slík ákvörðun er endanleg, bindandi og ekki hægt að áfrýja.

6.6.5 Ef þú varst að leggja inn á reikninginn þinn með kreditkorti áskiljum við okkur rétt til að greiða allar úttektarbeiðnir upp að heildarupphæð sem lögð var inn sem endurgreiðslur vegna kaupa sem þú hefur gert.

6.6.6 Ef kreditkortavinnsluaðilar okkar eða KYC-deild okkar telja einhverjar kreditkortakaup fela í sér óásættanlega áhættu af öryggis- eða lagalegum ástæðum, mun spilavítið endurgreiða allar slíkar færslur aftur á kreditkortið og tilkynna það öllum viðeigandi yfirvöldum og aðilum.

6.6.7 Í öllum tilvikum þegar við endurgreiðum, verða allir bónusar og vinningar á innistæðu þinni dregnir frá áður en upphæðin sem á að endurgreiða er reiknuð út.

6.7 Þú getur tekið út vinninga af reikningnum þínum með því að senda inn gilda beiðni um útborgun. Við munum vinna úr öllum slíkum beiðnum í samræmi við úttektarreglur okkar eins og lýst er í skilmálunum.

Öll lögð innstæða og hvers kyns síðari vinningar eru háðir lágmarkskröfu um mánaðarlega veltu (veðmál) áður en hægt er að samþykkja úttekt. Fyrirtækið áskilur sér rétt til að hafna beiðnum um úttekt ef þú hefur ekki náð lágmarksveltu upp á 20 EUR / 90 PLN / 200 NOK / 30 AUD / 30 CAD / CHF 22 / 500 CZK / 8000 HUF / 40 NZD / 20 USD innan þess almanaksmánaðar sem beiðnin um úttekt er lögð fram.

6.8 Lágmarksupphæð sem hægt er að flytja inn fyrir úttekt er x1 (einn). Ef veðmálið (upphæð lagðra veðmála) er lægra en innborgunarupphæðin áskiljum við okkur rétt til að ógilda alla vinninga og halda eftir þóknun upp á 10% (tíu prósent) en ekki minna en 0.5 EUR / 2.25 PLN / 5 NOK / 0.75 AUD / 0.75 CAD / CHF 0,55 / 12.5 CZK / 200 HUF / 1 NZD / 0.5 USD (fimmtíu sent) af upphæð síðustu innleggs sem greiðslukostnað og 15% (fimmtán prósent) þóknun ef inneign á reikningnum þínum hefur verið gjaldfærð með bankakorti eða bankamillifærslu.

6.9 Þú samþykkir að fyrirtækið áskilur sér rétt til að hætta við úttekt ef grunur leikur á að þú sért um svik, samráð eða ólöglega starfsemi.

6.10 Fyrirtækið mun reyna að uppfylla óskir þínar varðandi greiðslumáta, en það er ekki hægt að tryggja að þú notir þá greiðslumáta sem þú kýst. Þess vegna gæti fyrirtækið unnið í gegnum og framkvæmt greiðslur með því að nota greiðslukerfi sem eru annað en það sem þú baðst um að notað væri til að vinna úr úttekt þinni.

6.11 All withdrawals are processed according to our monthly withdrawal limits and taking into consideration the VIP status of the customer requesting the withdrawal.

6.12 The customer's VIP level is determined by the activity during 90 (ninety) calendar days prior to the submission of the withdrawal request and can be changed depending on the ratio of deposits and withdrawals which were made and bonuses which were received. The status of a customer who hasn't been actively placing bets for a month is automatically lowered to the lowest level.

6.13 Viðskiptavinur má hvenær sem er hafa allt að 3(þrjár) úttektir á bið á reikningnum.

6.14 Fyrirtækið áskilur sér rétt til að framkvæma greiðslur samkvæmt einstaklingsbundinni áætlun, ákveða lágmarks- og hámarksupphæð fyrir hverja færslu og tímasetningu þessarar færslu, sem getur verið mismunandi eftir úttektaraðferð, reikningsstigi þínu eða öðrum viðeigandi þáttum.

6.15 Requests to withdraw funds are worked through by the financial department within 3 (three) business days after the request is made and/or 3 (three) business days after the last withdrawal request was paid out, provided all other conditions are met and checks are completed, as outlined in the Terms. Starfsmenn fjármáladeildar vinna úr beiðnum um úttektir peninga frá kl. 6 til 17 GMT, mánudaga til föstudaga. Þú samþykkir að þú sért kunnugur og samþykkir tímaáætlun fyrir útborganir fjármuna. Eftir að fjármáladeildin hefur unnið úr beiðninni um millifærslu fjár, eru frekari tafir á greiðsluvinnslu ekki á ábyrgð fyrirtækisins.

6.16 Fyrirtækið kann að fresta vinnslu úttektarbeiðni þinnar til að framkvæma athuganir á auðkenni þínu, stöðu reiknings, uppruna fjármuna og hvort þú uppfyllir skilmálana. Í slíkum tilvikum kann félagið að hefja og/eða taka þátt í og/eða aðstoða við rannsókn á aðstæðunum og þú samþykkir að veita stuðning og aðstoð við slíka rannsókn. Fyrirtækið áskilur sér rétt til að fresta greiðslum eða útborgun vinninganna þar til öllum staðfestingarferlum og athugunum sem lýst er í skilmálunum hefur verið lokið.

6.17 Félagið heldur fjármunum viðskiptavina aðskildum frá eigin fjármunum á sérstökum bankareikningum viðskiptavina. Þessi uppsetning tryggir að fjármunir sem eru geymdir á reikningum viðskiptavina séu varðveittir í gjaldþroti. Þar af leiðandi, ef við verðum gjaldþrota, eru fjármunir þínir verndaðir og verða endurgreiddir til þín.

6.18 Ef reikningshafi skráir sig ekki inn á reikning sinn í 180 (eitt hundrað og áttatíu) daga, verður reikningurinn talinn vera „óvirkur reikningur“. Í hverjum mánuði gætum við innheimt 5 evrur (fimm) í umsýslugjald á meðan reikningurinn er óvirkur. Við höfum rétt til að breyta mánaðarlegu stjórnunargjaldi að eigin vild án fyrirvara. Ef innistæða reikningsins er lægri en 5 evrur (fimm) verður öll upphæðin gjaldfærð. Þegar staðan nær núlli skulu engin frekari stjórnsýslugjöld gilda.

6.19 Ef upp koma bilun í hugbúnaði, rangar fjárhagsfærslur o.s.frv. hefur félagið rétt til að afskrifa ranglega uppsafnaðar fjárhæðir af reikningum viðskiptavinarins og skuldbindur sig einnig til að endurgreiða allar upphæðir sem ranglega hafa verið afskrifaðar eða ekki uppsafnaðar vegna tæknilegra vandamála á reikninga viðskiptavina innan 30 (þrjátíu) daga frá því að slík bilun var uppgötvuð.

6.20 Ef fyrirtækið hefur fyrir mistök (vegna tæknilegs villu í vinningstöflunni, villu af völdum mannlegra þátta eða annars konar villu) greitt inn á reikning viðskiptavinarins með fjármunum sem tilheyra honum ekki, þá telst sú upphæð eign fyrirtækisins og verður dregin af reikningi viðskiptavinarins. Ef viðskiptavinur tekur út fé sem tilheyrir honum ekki áður en villan varð var við, þá telst ranglega greidd upphæð (án þess að það hafi áhrif á lögmætar leiðir og aðgerðir viðskiptavinarins) skuld viðskiptavinarins við fyrirtækið. Ef rangar upplýsingar berast um inneignina skal viðskiptavinurinn tafarlaust tilkynna félaginu það með tölvupósti.

6.21 Millifærsla fjármuna milli viðskiptavina í hvaða formi sem er stranglega bönnuð. Fyrirtækið áskilur sér rétt til að loka öllum reikningum sem tengjast millifærslum, draga frá alla vinninga og tilkynna slíka starfsemi til viðeigandi yfirvalda.

6.22 Félagið hefur hvenær sem er heimild til að afskrifa jákvæða stöðu á reikningi þínum til að færa sér þá upphæð sem þú skuldar félaginu.

6.23 Þú berð fulla ábyrgð á að greiða alla skatta, innheimtu og annan kostnað sem tengist vinningum sem fylgja notkun þjónustu vefsíðunnar. Þú samþykkir að bæta félaginu allan kostnað eða tap sem félagið kann að verða fyrir vegna ábyrgðar eða krafna sem ríkisstofnun leggur fram fyrir okkur vegna krafna um að halda eftir eða greiða skatta eða svipaðar kröfur í tengslum við úttektarbeiðni þína eða tekjur.

Bónusar og kynningartilboð

7.1 Öðru hvoru gætum við boðið viðskiptavinum okkar kynningarhvata, svo sem bónusa, ókeypis snúninga, tryggðarstig og/eða önnur sértilboð (vísað til í þessum almennu skilmálum sem „bónusar“ eða „kynningar“). Sum kynningartilboð krefjast þess að þú leggir inn ákveðna lágmarksupphæð („tengda innborgun“) til að eiga rétt á því. Þú skilur og samþykkir að slík kynningatilboð hafa sína eigin skilmála, auk þessara almennu skilmála. Þetta er talið upp í viðeigandi köflum vefsíðunnar. Ef upp kemur ágreiningur um skilmála þessara kynningartilboða, bónusa og sértilboða, skulu viðeigandi skilmálar viðkomandi kynningar ganga framar þessum almennu skilmálum.

7.2 Öll bónustilboð eru takmörkuð við eitt á hvern einstakling, fjölskyldu, heimilisfang, símanúmer, persónulega eða sameiginlega tölvu (t.d. skóla, almenningsbókasafn eða vinnustað) og persónulega eða sameiginlega IP-tölu.

7.3 Við áskiljum okkur rétt til að neita viðskiptavinum um bónus, hafna hvaða bónusum sem er, hætta við þátttöku í hvaða kynningu sem er, sem og banna viðskiptavinum eða hópi viðskiptavina tímabundið eða til frambúðar aðgang að kynningarforriti vefsíðunnar að eigin vild. Ef upp kemur ágreiningur varðandi kynningar okkar (þar á meðal, án takmarkana, hæfi, notkun, misnotkun, sanngjarna spilamennsku, útreikning á vinningum og veðkröfur) skal ákvörðun fyrirtækisins vera endanleg og óumdeilanleg.

7.4 Íbúum í einhverju af undanskildum lögsagnarumdæmum er ekki heimilt að skrá sig eða nýta sér nein tilboð.

7.5 All promotions are restricted for residents of Armenia, Tunisia, Bosnia And Herzegovina, Indonesia, Georgia, Malaysia.

7.6 Allir bónusar okkar hafa veðkröfu, sem þýðir að þú verður að veðja ákveðinni upphæð áður en þú getur tekið út vinningana þína. Þessi krafa er tjáð sem margföldunarstuðull sem gildir um bónusupphæðina, bónusupphæðina og tengda innleggsupphæð, eða upphæð vinninga sem aflað er með slíkri kynningu (fer eftir skilmálum viðkomandi kynningar). Sem dæmi þýðir veðkrafa upp á x5 (fimm) að þú verður að veðja sem samsvarar fimmfalt þeirra upphæðar. Veðskilyrði sem gilda um hverja kynningu eru tilgreind í viðeigandi köflum vefsíðunnar sem eru tileinkuð slíkri kynningu og í skilmálunum.

7.7 Mismunandi leikir leggja mismunandi prósentu til veðkröfunnar:

7.8 Sérstakir leikir leggja 50% af veðmálunum til að uppfylla veðkröfuna. Listinn yfir sérstaka leiki er: Crazy Time, Dream Catcher, Dream Catcher First Person, Monopoly.

Sérstakir leikir leggja 10% af veðmálunum til að uppfylla veðkröfurnar. Listinn yfir sérstaka leiki er: Double Roll, Spin Strike, Wicket Blast, Plinball, Golden Treasure, Dice, Keno, Wheel, Tower, Mines, Slider, Carnival X, Pengu Sport, Mine Slot, Flip n Win, Topo Mole, Dragon&Wizard Fly2Win, Super Card Rush, Mine Slot 2, Royal Drop, Chicken Banana, Numbers Factory, Instant Blitz, Piggies and the Bank Click-A-Win, Football Golden Cup, Arrow Chase, K-Pop Drop, Lucky Lotto Turbo, Cats Balls, Chicken Shot, Wheel Out, Pirate Fortune Tap, Dungeon Challenge.

7.9 Útilokaðir leikir leggja 0% af veðmálunum til veðkröfunnar. Listinn yfir útilokaða leiki er: Book of Sun Multichance, Jack and the Beanstalk, Starburst XXXtreme, Leprechaun Riches, Sticky Bandits, Goldilocks, Sakura Fortune, Dead or Alive, Dead or Alive 2, Joker Pro, Muay Thai Champion, To Mars and Beyond, Coin Miner, Spaceman, Mines, Hi Lo, Mining Madness, Banca Francesa, Skyliner, Mines (Pascal), Bet With Streamers, Hamsta, Fury Stairs, Ball&Ball, Magic Keno, Save The Princess, Turbo Mines, Dogs’ Street, Fruit Towers, Fast Fielder, Bubbles, Piggy Tap, Flip n' Spin, Chicken Road, Chicken Road 2.0, Aviator, Rock Paper Scissors, Mines Grand, Ham$ter, Baccarat Without Sidebets, Mini Baccarat, Mines, CoinMiner, Happy Fishing Lightning, Mines 2, Mines BB, Mummy's Mines, Spooky Pumpy Mines, Star Mines, Royal Towers, Jack And The Beanstalk Remastered, Coin Miner, Poker Sweeper.

7.10 Þar að auki er ekki hægt að spila bönnuðu leikina þegar virkur bónus er á reikningnum. Listinn yfir bönnuð leiki er: 10x Rewind, Le Kaffee Bar, Scarab Treasure, Fruit Loop, Aztec Emerald, Wild Hearts, Starfang, Guardians of Inari, Legend of Hydra Power Zones, Ishtar Power Zones, Vikings Empire Treasures, Cave of Fortune, Stunning Cube, Dr. Jekyll & Mr. Hyde, Sugar Pop 2, Sugar Pop, Spinfinity Man, Take the bank, Mr Macau, Take the Kingdom, Legend of the Nile, The Hive, Mystic Hive, Take Santas Shop, Tower of Fortuna, Thai Blossoms, Stay Frosty, Triple Juicy Drops, Enchanted, Pinocchio, Fruit bat crazy, Viking Voyage, Total OverDrive, Back to venus, Take Olympus, Lava Gold, Return to Paris, WBC Ring Of Riches, Zorro Wild Heart, Crazy Jungle, Johnny the Octopus, Johnny the Octopus HR, Magic Crystals, Minesweeper, Minesweeper HR, Redbeard & Co., Secondary game, White Rabbit, Lil Devil, Crazy Gems, Diego Fortune, Fruity Frost, Gnomes' Gems, Happy Chinese New Year, Hell's Band, Hunting Party, Kailash Mystery, Kangaliens, Nord's War, Poisoned Apple, The Witch, Wild Galaxy, Zodiac, Mighty Moon, Clover Wheel, Neon Bananas, Defenders of the Monastery, Extra Liner Jackpot, Hot Dragon, Amu Tep, Tizona, Astro Legends Lyra and Erion, The Sword and the Magic, Romance V, Sushi Yatta, Towering Pays Excalibur, Elite of Evil Portal of Gold, Jasons Quest, Euro Golden Cup, Gods of Power, Maya U Max, Empire Shields, Fruit Punch KO, Star Supreme, Spirits Of The Valkyrie, Candy Tower, Marvelous Furlongs, Knockout Football Rush, Fly, London Hunter, Jellyfish Flow, Big 500 Slot, Cops N Robbers Megaways, Tiki Tastic, Da Winci, Bullion Bars, Jungle Falls, Paint, Gifts of Ostara, Gladiators Go Wild, Phantasmic Fortunes, Secrets Of The Sorcerer, Steam Spin, Raigeki Rising x30, Wild Mine, Gates of Babylon, Dino Odyssey, Monkey God, Bangkok dreams, Age of Dragons, Age of Ice Dragons, Wildcraft, Sky Hunters, Beers on reels, Firedrakes Fortune, Agent 51, Finnegans Formula, Age of Huracan, Double Joker, Tree of Gold, Desert Gem, Speakeasy Boost, Joker Times, Blazing Bull 2, Jewels of Jupiter, Joker Times Xmas Edition, Atlantis Thunder, Burning Diamonds, Griffins Quest, Pawprints of Purrsia, Griffins Quest Xmas Edition, Joker Leprechauns, Pearls of Aphrodite, Atlantis Thunder St Patricks Day, Hattrick Heroes, Hercules: Do Or Die, Secrets of the Nile, Gold Bonanza, Ali Babas Luck, Leprechauns Magic Megaways, Ali Babas Luck Megaways, Lucky Clucks, Vampire: The Masquerade - Las Vegas, Beautiful Bones, Castle Builder 2, Cool Buck 5 Reel, Immortal Romance, Peek-a-Boo - 5 Reel, Santas Wild Ride, Scrooge, Stardust, Tomb Raider- Secret of the Sword, Untamed Giant Panda, 11 Champions, Pirates Quest, Amber Sterlings Mystic Shrine, Thunderstruck Wild Lightning, Lara Croft Temples and Tombs, Tiki Mania, Banana Drop, Royal Mint Megaways, Diamond King Jackpots, Atlantis Rising, Jurassic Park Remastered, Big Bad Beasts, Zombie Hoard, Age of Conquest, Augustus, Golden Stallion, Incan Adventure, Africa X Up, Chronicles of Olympus X Up, Blood Suckers, Blood suckers 2, EggOMatic, 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Boris and Boo, Primate King, Harlecoin, Reptizillions Power Reels, Wild Hot Chilli Reels, Wild Expedition, Forever 7s, Dragons Fire, Mega Pyramid, Mega Rise, Dynamite Riches, Eagle Riches, Leprechauns Magic, Bombuster, 10001 Nights, Jingle Bells Power Reels, Sylvan Spirits, Agent Royale, Pride and Prey, Hellcatraz, Marching Legions, Book of 99, Panda Warrior, Frequent Flyer, Heroes Hunt Megaways, Reel Clash, Monopoly Utility Trails, Rainbow Riches Race Day, Rainbow Riches Drops of Gold, Hurricane Horse, Gems Odyssey, Pets Go Wild, Crime Scene, Jokers Luck Deluxe, Jokers Luck, Wild Wild Cash Out, Bank Job, 1 Reel Egypt, 1 Reel Halloween, 1 Reel Monkey, 1 Reel Golden Piggy, 1 Reel Fruits, Mustang Riches, Casino On the House, Van Gogh, Laser Cats, Egypt King, Immortal Monkey King, Sea Raiders, Mega Maya, Sea God (Swintt), Royal Rumble XtraGacha, Kochbuch, Star Stretch, Tokyo Dragon, Jorgen From Bergen, Lone Rider XtraWays, Book of the East, La Tomatina, Soldier of Rome, Black Horse, Hot 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Bison, Diamond King Gold, 1 Reel Demi Gods III, Dragon Fortress Battle of the Castle, Maneki 88 Gold, Valley of Secrets, Aldos Journey, The Expendables Megaways, Voodoo Reels, Giants Fortune Megaways, Hero Clash, Wild Bounty, Cleopatras Golden Spells, Vikings Journey, Rumble Ratz Megaways, 1 Reel Buffalo, Lucky Money (Storm Gaming), Gods of Troy, Fire Egg, Joker Lanterns Hit n Roll, Of Sabers and Monsters, The Invisible Man, Jungle Spirit: Call of the Wild, Jimi Hendrix, Princess of Pearls, Gold Digger Mines, Aztec Gold Mines, Queens of Glory, 9 Burning Stars, Wild Buzz, 1 Reel Demi Gods IV, Midway Money, Wild Buccaneers Megaways, 9 Coins 1000 Edition, Hot Slot Magic Bombs, Green Machine Supreme, Alduin and Celdor, Leprechauns Magic Power Reels, Temple of Heroes (Popok Gaming), Fruits Gone Wild Deluxe, Fruits Gone Wild Supreme, Serengeti Wilds, Ultra Joker, Candy Links Bonanza, Cash Express, Redrose Sanctuary, Gold Hit O Reillys Riches, Cornelius, Witch Feature, Hot Slot Magic Pearls, 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7.11 Þú munt fyrst veðja raunverulega peningainnistæðu þinni. Þegar raunverulegu peningainnistæðan hefur verið veðjuð að fullu byrjar þú að veðja bónusinneigninni þinni.

7.12 Veðkröfur verða að vera uppfylltar innan 10 (tíu) daga fyrir spilavítisbónusa og 30 (þrjátíu) daga fyrir íþróttabónusa eftir að bónusinn er móttekinn. Þegar þessu tímabili er lokið verður tiltækur bónus og allir vinningar sem af honum hljótast ógildir.

7.13 Viðskiptavinir sem reyna að taka út fé áður en veðskilyrði eru uppfyllt verða ógildir, bónusinneign þeirra og allir vinningar sem af því hljótast.

7.14 Þegar öllum veðkröfum hefur verið fullnægt verða viðkomandi bónuspeningar og allir vinningar sem aflað er, gefnir út í veskið fyrir raunverulega peninga og verða tiltækir til úttekta samkvæmt úttektarreglum okkar.

7.15 If you received any no-deposit free spins, you agree to have your winnings from this promotion capped at 80 EUR, in addition to the wagering requirement of x40 (forty) on the derived winnings.

7.16 Nema annað sé tekið fram í reglum viðkomandi kynningar, er hver bónus háður eftirfarandi skilyrðum:

• Allir spilavítisbónusar án innborgunar hafa veðkröfur upp á x40 (fjörutíu). Hámarksúttektarmörk slíkra bónusa eru x5 (fimm) af þeirri bónusupphæð sem móttekin er. Til dæmis, 20 evra (tuttugu) bónus án innleggs hefur hámarksúttektarmörk upp á 100 evrur (eitt hundrað). Vinningar yfir 100 evrur (eitt hundrað) verða ekki gjaldgengir til útborgana og verða ógildir og fjarlægðir af reikningnum við úttekt.
• Sérhver innborgunarbónus fyrir spilavíti er háður veltuskilyrðum upp á x35 sinnum samanlagða upphæð innborgunarinnar og bónussins sem veittur er. Slíkur bónus hefur hámarksúttekt sem nemur x10 sinnum bónusupphæðinni sem móttekin er. Til dæmis mun 10 EUR / 45 PLN / 100 NOK / 15 AUD / 15 CAD / CHF 11 / 250 CZK / 4000 HUF / 20 NZD / 10 USD innborgunarbónus hafa hámarksúttekt upp á 100 EUR / 450 PLN / 1 000 NOK / 150 AUD / 150 CAD / CHF 110 / 2 500 CZK / 40.000 HUF / 200 NZD / 100 USD. Allur vinningur umfram 100 EUR / 450 PLN / 1 000 NOK / 150 AUD / 150 CAD / CHF 110 / 2 500 CZK / 40.000 HUF / 200 NZD / 100 USD verður ekki gjaldgengur til úttektar og verður felldur niður og fjarlægður af reikningsjöfnuði við úttekt.

7.17 Allar úttektir verða háðar endurskoðun og eftirliti með spilamennsku, sem og staðfestingu reiknings.

7.18 Bónusar okkar eru eingöngu ætlaðir til skemmtunar. Ef bónusinn eða innleggið er ekki notað eins og til er ætlast (fyrir frjálsleg veðmál og spil), munum við telja slíkar aðgerðir brot á skilmálunum.

7.19 It is strictly prohibited to engage in any promotion abuse. This includes, but is not limited to:

• any and all minimum risk strategies, for example, low risk roulette bet (any bet spread combination on roulette games covering 24 (twenty-four) or more of the 37 (thirty-seven) unique spots on the table);
• placing individual bet amounts greater than 100 EUR / 450 PLN / 1 000 NOK / 150 AUD / 150 CAD / CHF 110 / 2 500 CZK / 40.000 HUF / 200 NZD / 100 USD before wagering is met;
• moving from low weighted or un-weighted games (in the context of contribution to wagering requirements) to a high weighted game after large wins for the purpose of clearing wagering requirements;
• from high risk betting to low risk betting after a big win, for the purposes of clearing wagering requirements;
• two-tier betting;
• playing games with an active bonus to build up value, converting the bonus and then cashing out the accumulated value afterwards – for example by starting and delaying a game round, bonus feature, and completing this after meeting bonus wagering requirements, losing a bonus or with a subsequent deposit;
• other strategies, taking advantage of any software, bug or failure, or participating in any form of activity that we, in our sole and absolute discretion, deem to be abusive.

7.20 Ef þú tekur þátt í misnotkun, svikum eða meðferð kynninga skal það teljast brot á skilmálunum. Í slíkum tilvikum, og auk annarra úrræða sem okkur standa til boða, áskiljum við okkur rétt til að ógilda allar kynningar sem þú hefur tekið þátt í, ógilda og gera upptækan á öllum vinningum sem af þeim hlýst og koma í veg fyrir þátttöku þína í framtíðarkynningum.

Að framkvæma veðmál og fjárhættuspil

8.1 Þegar þú framkvæmir veðmál er það þín ábyrgð að ganga úr skugga um að allar upplýsingar um veðmálið séu réttar.

8.2 Þegar þú hefur framkvæmt veðmál geturðu ekki hætt við það. Við áskiljum okkur rétt til að hafna hvaða veðmáli sem er eða hætta við hvaða veðmál sem er sem þegar hefur verið framkvæmt, að eigin vild.

8.3 Þú samþykkir og samþykkir að niðurstöður leikjanna á vefsíðunni séu ákvarðaðar af slembitölugjafa og þú samþykkir niðurstöður allra slíkra leikja. Þú samþykkir að ef ósamræmi kemur upp á milli niðurstöðu leiks sem birtist á skjánum þínum og leikjaþjónsins sem vefsíðan notar, þá skuli niðurstaðan á leikjaþjóninum gilda. Þú samþykkir að skrár okkar verði einu og fullnægjandi sönnunargögnin til að ákvarða skilmála og aðstæður þátttöku þinnar í viðkomandi fjárhættuspilum á netinu og niðurstöður slíkrar þátttöku.

8.4 Við berum ekki ábyrgð á tjóni eða afleiðingum sem hugsanlega gæti stafað af fjárhættuspilum.

8.5 Ef ágreiningur kemur upp varðandi veðmál eða vinninga er ákvörðun fyrirtækisins endanleg og ekki samningsatriði.

Svik, ólögleg og óviðeigandi notkun

9.1 Vefsíðuna má eingöngu nota í persónulegu afþreyingarskyni. Eftirfarandi starfsemi er stranglega bönnuð og verður talin verulegt brot á þessum almennu skilmálum:

• að nota vefsíðuna í viðskiptalegum tilgangi eða í nafni eða hagsmunum annars;
• að taka þátt í hvers kyns sviksamlegri starfsemi, þar á meðal, án takmarkana, að nota kredit-/debetkort eða aðrar greiðslumáta eða fjármuni sem ekki tilheyra þér, í tilvikum þar sem fjármunir eru innkallaðir/umdeildir;
• að nota hvers kyns svik eða aðrar leiðir til að öðlast ósanngjarnt forskot eða áhrif, þar á meðal, án takmarkana, að nýta sér hugbúnaðarvillu, glufu eða villu, nota hugbúnað eða vélbúnað til að gera sjálfvirkan, afbaka eða hafa áhrif á niðurstöður veðmála;
• samráð við aðra viðskiptavini eða þriðja aðila. Þetta felur í sér, án takmarkana, að leika sér í þágu annarra, deila upplýsingum, vinna með öðrum eða samhæfa sig við þá;
• að nota ósanngjarnt veðmynstur eða aðferðir, svo sem veðmál með jöfnum, núll- eða lágum framlegð, veðmál með lágmarksáhættu, áhættuvarnaveðmál eða á annan hátt að leggja veðmál þannig að okkar mati sé kerfið misnotað, tryggður sigur náist eða áhættan lágmarkuð;
• þátttöku í peningaþvætti, fjármögnun hryðjuverka eða annarri glæpsamlegri starfsemi;
• að hóta, áreita eða misnota aðra viðskiptavini eða starfsfólk okkar;
• að reyna að ráðast á, fá óheimilan aðgang að eða hindra rekstur vefsíðunnar, netþjóna þar sem vefsíðan er geymd eða einhvers netþjóns, tölvu eða gagnagrunns sem tengist vefsíðunni, og reyna að komast hjá öryggiskerfum okkar;
• að reyna að afrita, bakverkfæra, bakþýða, breyta, leiða út frumkóða eða aðrar upplýsingar úr hugbúnaði sem er tengdur við eða notaður af vefsíðunni, sem og að reyna að fjarlægja eða hylja eignarhaldstilkynningar sem settar eru á slíkan hugbúnað, eða nota hann í öðrum tilgangi en persónulegri afþreyingu;
• að reyna að selja eða flytja reikninginn þinn til annarra aðila eða eignast reikninga annarra aðila.

9.2 Þú samþykkir að skaða ekki vefsíðuna eða orðspor hennar.

9.3 Við áskiljum okkur rétt til að framkvæma endurskoðun á leikjum/veðmálastarfsemi viðskiptavinarins öðru hvoru til að staðfesta að skilmálar séu uppfylltir. Ef það kemur í ljós við slíka skoðun að viðskiptavinurinn tekur þátt í aðgerðum, notfærir sér hugbúnaðar- eða kerfisgalla eða bilun, eða tekur þátt í einhverri starfsemi sem við, að eigin vild, teljum vera misnotkun, áskiljum við okkur rétt til að afturkalla rétt viðkomandi viðskiptavinar til að taka þátt í kynningum, ógilda alla vinninga sem aflað hefur verið með kynningunni, koma í veg fyrir rétt til annarra kynninga eða loka reikningi viðskiptavinarins.

9.4 Ef við fáum rökstuddan grun um að þú hafir framið svik, ólöglega eða óviðeigandi starfsemi eða á annan hátt brotið gegn skilmálunum, áskiljum við okkur rétt til að grípa til einhverra af eftirfarandi aðgerðum, að eigin vild, með eða án fyrirvara:

• loka reikningnum þínum tafarlaust og loka aðgangi þínum að vefsíðunni og/eða þjónustu hennar, loka öllum útborgunarbeiðnum og öðrum greiðslum til þín á meðan rannsókn stendur yfir;
• loka reikningnum þínum varanlega hjá vefsíðunni og öllum öðrum samstarfsvefsíðum á vettvangi okkar og neita allri framtíðarnotkun vefsíðunnar og samstarfsvefsíðna;
• ógilda alla vinninga sem aflað hefur verið, hætta við allar úttektir sem eru í vinnslu og gera upptæka raunverulega peningastöðu reikningsins þíns;
• ógilda allar bónusinnstæður á reikningnum þínum og/eða takmarka þátttöku þína í bónusum okkar og kynningartilboðum í framtíðinni eða hafna þeim fyrir þig;
• hafa samband við viðeigandi yfirvöld til að upplýsa þau um grun um ólöglega starfsemi og/eða til að innheimta greiðslur sem þú skuldar fyrirtækinu.

9.5 Fyrirtækið áskilur sér rétt til að tilkynna ábyrgum ríkisstofnunum sem og öðrum rekstraraðilum netkasína, netþjónustuaðilum og bönkum, greiðslu- og kreditkortavinnsluaðilum, rafrænum greiðsluveitum, sem og fjármálastofnunum ef grunur leikur á sviksamlegri, ólöglegri eða annars konar grunsamlegri starfsemi. Þú samþykkir fyrir þína hönd að veita fullt samstarf við rannsóknir á slíkri starfsemi.

Takmarkanir á ábyrgð

10.1 Þú samþykkir og samþykkir að fyrirtækið ber enga ábyrgð á eða hefur stjórn á því hvernig þú notar hugbúnaðinn. Þú samþykkir að það sé alfarið þín ákvörðun að nota þjónustu fyrirtækisins og að þú sért meðvitaður um og samþykkir alla mögulega áhættu.

10.2 Félagið ber ekki ábyrgð á neinum samningum, ólöglegum aðgerðum, vanrækslu, tjóni eða tapi af neinu tagi, þar með talið en ekki takmarkað við tap á gögnum, tekjum, orðspori, sem og tapi sem félagið sér ekki fyrir á þessum tímapunkti.

10.3 Hvorki fyrirtækið, hugbúnaðarframleiðandinn né nokkurt af tengdum félögum okkar eða tengdir aðilar bera neina ábyrgð á tjóni, útgjöldum eða skaða sem er talið vera eða eru raunverulegar afleiðingar af:

• öll mistök sem þú gerðir með því að slá inn rangar upplýsingar;
• hvers kyns svik, fölsk eða villandi starfsemi;
• ákvörðun fyrirtækisins um að taka ekki við innleggi þínu, neita að opna reikninginn þinn eða ákvörðun um að fresta eða loka reikningnum þínum;
• allar tafir á móttöku eða samþykki innleggs eða geymslu úttektar til að ljúka auðkennisprófun og öðrum aðferðum;
• að nota reikninginn þinn í tilgangi sem má telja ólöglega samkvæmt gildandi lögum;
• allar aðgerðir og færslur sem framkvæmdar eru eftir að notandanafn og lykilorð hafa verið slegið inn rétt;
• öll óheimil notkun gagna sem tengjast þér eða reikningi þínum;
• vanhæfni til að nota vefsíðuna eða skortur á aðgangi að henni af einhverjum ástæðum;
• allar aðgerðir eða færslur sem þriðji aðili framkvæmir með notandanafni þínu og lykilorði;
• lélegur aðgangur (eða skortur á aðgangi) að vefsíðunni;
• allar aðstæður sem fyrirtækið hefur ekki bein áhrif á, þar á meðal vandamál sem tengjast búnaði og hugbúnaði (þar á meðal tölvuveirum og hugbúnaði), gagnaflutningskerfum, síma eða öðrum samskiptaleiðum eða af völdum internetþjónustuaðila þíns;
• tap á færslum sem stafa af rangri virkni tengingar sem þú eða önnur stofnun sem flytur gögn milli þín, fyrirtækisins eða annars fyrirtækis sem hefur eftirlit með greiðslum notar;
• öll rafræn samskipti sem ekki bárust;
• afleiðing af aðgerðum af hálfu stjórnvalda eða óviðráðanlegra aðstæðna;
• þátttaka í fjárhættuspilum/veðmálum ef slík þátttaka er ólögleg samkvæmt gildandi lögum þess lands þar sem viðskiptavinurinn er búsettur;
• allar villur, úrfellingar, innsláttarvillur, galla á vefsíðunni eða hugbúnaðinum sem þar er notaður;
• allar beinar eða óbeinar afleiðingar af brotum þínum á skilmálunum.

Breytingar á vefsíðunni

11.1 Félagið áskilur sér rétt til að gera breytingar á skilmálunum að eigin vild, hvenær sem er..

11.2 Allar breytingar taka gildi frá þeim degi sem tilgreindur er í skilmálunum. Það er þín ábyrgð að athuga hvort skilmálar séu uppfærðir í hvert skipti sem þú notar vefsíðuna.

11.3 Þegar þú heldur áfram að nota vefsíðuna eftir að breytingar hafa verið gerðar samþykkir þú þessar breytingar, óháð því hvort þú fékkst tilkynningu um breytingarnar eða hefur kynnt þér þær. Ef þú ert ósammála einhverjum af breytingunum verður þú að hætta frekari notkun vefsíðunnar.

Tilkynningar

12.1 Þú samþykkir að hafa samband við okkur rafrænt. Öðru hvoru munum við birta rafræn skilaboð á vefsíðunni og/eða hafa samband við þig í gegnum tölvupóst. Þú verður að gefa okkur réttar tengiliðaupplýsingar, annars ber fyrirtækið ekki ábyrgð á því að þú fáir ekki upplýsingar á réttum tíma. Öll bréfaskipti, þar með talin rafræn samskipti, teljast „skrifleg“ og hafa borist eigi síðar en 5 (fimm) virkum dögum eftir að þau voru send. Félagið hefur rétt, en ekki skyldu, til að eiga samskipti skriflega. Ef þú hefur einhverjar spurningar varðandi notkun þína á vefsíðunni eða skilmálana, vinsamlegast hafðu samband við okkur á: support@alawin.com.

Málsmeðferð við úrlausn kvartana

13.1 Þú getur haft samband við þjónustuver okkar með tölvupósti: support@alawin.com.

13.2 Kvartanir eru meðhöndlaðar í þjónustuveri og gætu verið sendar áfram til annarra deilda fyrirtækisins ef þjónustan getur ekki leyst málið strax. Viðskiptavinurinn skal vera upplýstur á sanngjarnan hátt um stöðu kvörtunar sinnar.

13.3 „Deila“ er skilgreind sem kvörtun sem:

• tengist niðurstöðu fjárhættuspilsviðskipta viðskiptavinarins;
• er ekki leyst á fyrsta stigi kvörtunarferlis félagsins.

13.4 Þjónustuver viðskiptavina mun svara fyrirspurn þinni í gegnum netfamg þjónustudeildar. Ef kvörtun kemur upp vegna upphaflegs svars, eins og skilgreint er hér að ofan, mun þjónustuver ráðleggja þér að senda ítarlega kvörtun skriflega til: complaints@alawin.com

13.5 Í samræmi við gildandi löggjöf um gagnavernd, og til að bera kennsl á viðskiptavininn sem sendir inn kvörtunina með fullnægjandi hætti sem lögmætan reikningshafa, skalt þú láta fylgja með:

• Notandanafn reiknings;
• Fullt nafn eins og það er skráð á reikninginn;
• Senda kvörtunina með tölvupósti frá skráða netfanginu;
• Efni tölvupóstsins á að innihalda ástæðu KVÖRTUNAR;
• Ítarleg samantekt/skýring á kvörtuninni;
• Sérstakar dagsetningar og tímasetningar sem tengjast kvörtuninni.

13.6 Þegar kærunefndin hefur móttekið nauðsynlegar upplýsingar til að vinna úr deilunni mun hún endurskoða mál þitt og veita þér svar varðandi málið sem lagt er fram.

13.7 Við munum upplýsa þig um niðurstöðu kvörtunar þinnar innan 10 (tíu) daga frá móttöku hennar. Ef kvörtunin er óvenju flókin, og að því gefnu að eðli rannsóknarinnar sé slíkt að lengri tíma þurfi til að ljúka henni, má framlengja þann tíma enn frekar.

13.8 If you are unsatisfied with the resolution of your complaint by the Complaints Resolution Committee please feel free to explore further external dispute resolution options here.

13.9 Þú viðurkennir og samþykkir að þú gerir eingöngu samning við fyrirtækið um veitingu allrar þjónustu sem er í boði á vefsíðunni. Þú samþykkir að leggja ekki fram neinar kröfur eða deilur gegn neinum þriðja aðila sem kemur að rekstri vefsíðunnar, þar á meðal, án takmarkana, birgjum hugbúnaðar, leikja, líkinda, greiðsluveitenda, greiðsluvinnsluaðila og greiðslumiðlara.

Gildandi lög og lögssagnarumdæmi

14.1 Öllum lagalegum kröfum eða deilumálum sem rísa upp samkvæmt eða í tengslum við skilmálana eða notkun þína á vefsíðunni skal leyst í samræmi við gildandi lög.

Viðbótar landfræðilegar takmarkanir

15.1 Ákveðnir leikir kunna að vera ófáanlegir í ákveðnum lögsagnarumdæmum, eins og krafist er samkvæmt reglum leikjaframleiðenda sem geta breyst öðru hvoru. Með því að nota þessa leiki ábyrgist þú að þú sért ekki búsettur í viðkomandi takmörkuðum lögsagnarumdæmum eins og lýst er í þessum kafla hér að neðan.

15.2 NetEnt leikir eru ekki í boði í Afganistan, Albaníu, Alsír, Angóla, Ástralíu, Bahamaeyjum, Belgíu, Botsvana, Búlgaríu, Kólumbíu, Króatíu, Tékklandi, Danmörku, Ekvador, Eistlandi, Eþíópíu, Frakklandi, Georgíu, Gana, Gvæjana, Hong Kong, Íran, Írak, Ísrael, Ítalíu, Kúveit, Lettlandi, Litháen, Mexíkó, Namibíu, Níkaragva, Norður-Kóreu, Pakistan, Panama, Filippseyjum, Portúgal, Rúmeníu, Singapúr, Spáni, Súdan, Svíþjóð, Sviss, Úkraínu, Sýrlandi, Taívan, Trínidad og Tóbagó, Túnis, Úganda, Bretlandi, Bandaríkjunum, Jemen, Simbabve, Canada.

15.3 Auk þess sem að ofan greinir er Planet of the Apes myndbandsspilakassinn ekki í boði fyrir Aserbaídsjan, Kína, Indland, Malasíu, Katar, Sviss, Ungverjaland, Nýja-Sjáland, Spánn, Portúgal, Belgía, Kanada, Slóvenía, Middle East, Slóvakía, Rússland, Taíland, Tyrkland og Úkraínu.

15.4 Vikings myndbandsspilakassinn er ekki í boði í eftirfarandi lögsagnarumdæmum: Aserbaídsjan, Kambódíu, Kanada, Kína, Frakklandi, Indlandi, Indónesíu, Laos, Malasíu, Mjanmar, Papúa Nýja-Gíneu, Katar, Rússlandi, Suður-Kóreu, Taílandi, Tyrklandi, Úkraínu, Bandaríkjunum, Spánn.

15.5 Narcos myndbandsspilakassinn er ekki í boði í eftirfarandi lögsagnarumdæmum: Indónesíu, Suður-Kóreu, Spánn.

15.6 Street Fighter myndbandsspilakassinn er ekki í boði í eftirfarandi lögsagnarumdæmum: Angvilla, Antígva og Barbúda, Argentín, Arúba, Barbados, Bahamaeyjum, Belís, Bermúdaeyjum, Bólivíu, Bonaire, Brasilíu, Bresku Jómfrúareyjum, Kanada, Caymaneyjum, Kína, Síle, Clipperton-eyja, Kólumbíu, Kosta Ríku, Kúbu, Curaçao, Dóminíku, Dóminíska lýðveldinu, El Salvador, Grænlandi, Grenada, Gvadelúpeyjar, Gvatemala, Gvæjana, Haítí, Hondúras, Jamaíka, Japan, Martiník, Mexíkó, Montserrat, Navassa-eyjum, Paragvæ, Perú, Púertó Ríkó, Saba, Sankti Bartólemy, Sankti Eustatíus, Sankti Kitts og Nevis, Sankti Lúsíu, Sankti Maarten, Sankti Martin, Sankti Pierre og Miquelon, Sankti Vinsent og Grenadíneyjum, Suður-Kóreu, Súrínam, Turks- og Caicos-eyjar, Bandaríkin, Úrúgvæ, Bandarísku Jómfrúareyjum, Venesúela, Spánn.

15.7 Að auki er aðeins hægt að spila Universal Monsters leiki (Dracula, Creature from the Black Lagoon, The Invisible Man) í eftirfarandi lögsagnarumdæmum: Andorra, Armeníu, Austurríki, Aserbaídsjan, Hvíta-Rússlandi, Bosníu og Hersegóvínu, Kýpur, Finnlandi, Georgíu, Þýskalandi, Grikklandi, Ungverjalandi, Íslandi, Írlandi, Liechtenstein, Lúxemborg, Möltu, Moldóvu, Mónakó, Svartfjallalandi, Hollandi, Norður-Makedóníu, Noregi, Póllanid, Rússlandi, San Marínó, Serbíu, Slóvakíu, Slóveníu, Tyrklandi, Úkraínu, Sviss, Spánn, Belgía, UAE.

Sports Betting Rules

16.1   If you are unsure about the rules related to placing a bet on any sport or market, you can refer to this page to find them all explained in full.

16.2   The minimum amount for a bet is 1 EUR. Your maximum amount for a bet differs between sports and regulatory jurisdiction. When customers place a bet, they will see the allowed value specified in the field.

16.3   The operator’s rights:

•   Reserves the right to refuse the whole or any part of any bet request for any reason and at our sole discretion.
•   May void/cancel the bets: Individual bet requests may be reviewed, and an alternative price or stake offered at our sole discretion. In cases where placed after the outcome of an event is known or after the selected participant or team/participant has gained a material advantage.
•   To void any bet that may have been accepted when the account did not have sufficient funds to cover the bet. If an account has insufficient funds because of a deposit that has been cancelled by the payment processing party, the operator reserves the right to cancel any bet that may have been accepted retroactively.
•   To void any or all bets made by any person or group of persons acting to defraud us.
•   To cancel any bets from customers who place money on an event where they are in any way involved, as participants, referee, coach etc. Also, the operator reserves the right to withhold payment and void the bets if reasonable grounds of to suspect the match-fixing or breach of integrity of the event.

16.4   There are 3 main ways to wager, that define betting types, and have their specifics to determine final odds and winnings.

•   Single - a betting type with a single selection/outcome. The winnings are determined by multiplying the stake and the selected market’s odds;
•   Multiple - a betting type, consisting of 2 or more selections/outcomes. The winnings are determined by multiplying each selected market’s odds by the stake. Winnings depend on correctly predicting all selections/outcomes;
•   System - a variation of Multiple betting type, consisting of 3 or more outcomes. In a system bet, each event’s selected outcome is linked at least once with another event’s outcome, forming chosen combinations of all selected outcomes. The winnings are determined by summing up the winnings from all correctly predicted combinations of events’ outcomes;

16.5   Customers cannot cancel or change a bet once the bet has been placed and confirmed (the bettor can only use Cash out option).

16.6   We do not accept wagers where two or more objects will affect each other. Even if a customer will have such a bet accepted by mistake, we will cancel such bets afterwards. In such circumstances bets can also be cancelled after the result has been determined. The whole bet would be cancelled, even if parts of it are valid.

16.7   In situations where we believe that a bet is placed after the outcome of an event is known or after the selected participant or team/participant has gained a material advantage - we reserve the right to void the bet, win or lose.

16.8   Bets will be accepted up to the advertised start time. If a bet is inadvertently accepted which includes an event after its start time, unless it is a live-betting event, the match/bet will be treated as a non-runner.

16.9   Irrespective of which betting odds format you select for odds to be shown in your customer account, all bets will be settled based on decimal odds.

16.1   Multiple bets that combine different selections within the same event are not accepted. (unless it is Betbuilder feature)

16.11   When an event is cancelled, all related bets will be void automatically and accounts refunded. If any match is abandoned due to injury or bad weather etc. all bets that have already been settled until the time of abandonment will stand.

16.12   The operator does not accept any responsibility for typing, human or palpable errors, which lead to obvious price errors. In such cases all bets will be deemed void.

16.13   Winnings will be credited to the Customer’s account following confirmation of the final and officially announced result.

16.14   The betting events shall be deemed to have occurred even though they have not actually finished if match has already lasted at least:

•   Football – 60 min
•   Basketball NBA – 40 min
•   European basketball or in case of playing according to the FIBA and WNBA rules – 35 min
•   Ice Hockey NHL – 54 min
•   Other Ice Hockey – 50 min
•   American Football - 50 min
•   Baseball – for result purposes: 5 innings, but for the outcomes of the betting markets ‘total’ and ‘handicap’ – at least 9 innings
•   Handball – 50 min

16.15   Exceptional circumstances

16.15.1   These rules apply unless superseded by sports specific betting rules.

16.15.2   Abandonment: If the event does not conclude within 12 hours of the scheduled start time, all bets are voided.

16.15.3   Cancellations: If the event is cancelled, all bets are voided.

16.15.4   Postponements: If an event's start time is postponed more than 12 hours from the original scheduled time, all bets are voided. The exception has no bearing on the settlement of bets on tennis events. Bets remain valid until an eventual completion of the match.

16.15.5   Change of Opponents: If there is a change in opponents for an event, all bets are voided.

16.15.6   Change of Venue: If there is a change in venue, all bets are voided.

16.15.7   Periods of Time: If the length of the event is modified, all bets are voided.

16.15.8   Dead Heat: If there are more winners than expected, the winnings will be split proportionately.

16.15.9   Change of Surface: If there is a change in surface all bets will stand.

16.15.10   If a player/team name is misspelled, all bets will stand unless it is obvious it is the wrong player/team.

16.16   Dead heat rules

16.16.1   A dead heat is defined as an event in which there are two or more joint winning contracts.

16.16.2   In the case of a dead heat, the winnings made, and losses incurred by users are split according to the number of competitors. As a result, final odds may be less than 1, if dead heat is applied. The formula for this, along with relevant examples, are given below:

16.16.3   For' bets are decided using this equation:

16.16.4   Return = (Backer’s stake * (number of expected winners/numbers of actual winners)) * original odds.

16.16.5   For instance, if the user placed a for order of €20 on a horse at odds of 4.0 which then finished first in a dead heat with two other runners, their bet would be divided as follows:

16.16.6   (€20 * (1 / 3)) * 4 = €26,67

16.16.7   Profit/loss = return - backer’s stake = €6.67

16.16.8   Against' bets are worked out like this:

16.16.9   Return = ((1 - (expected amount of winners / number of actual winners) * original odds) / (original odds - 1)) * original liability.

16.16.10   For instance, if a user placed a sell order on the same event for €20 at odds of 4.0, their return would be calculated as follows:

16.16.11   (1 - (1 / 3) * 4.0 / (4.0 - 1)) * 60 = ((0.6667 * 4) / 3) = €53.33

16.16.12   Profit/loss = return - original liability = €53.33 - €60 = -€6.67

16.16.13   In the event of a dead heat in a multi-winner market, only contracts that are tied past the last winning position will be affected. Any winning contracts will then be divided by the number of places remaining.

16.17   All results should be based on the official source or official website of the competition in question. In cases where statistics or results from official sources are unavailable, or there is significant evidence that the website has incorrect information, the use of independent sources for settlement can be evoked. In cases of absence of consistent information, we will place bets based on in-house statistics.

16.18   Markets are generally settled shortly after the end of the event in question. Sportsbook provider may settle (or partially settle) some markets before the official result is declared, simply as a customer service benefit. However, Sportsbook provider reserves the right to change the market settlement if:

•   The official result was different from the result on which sportsbook provider initially settled the market (for example, a result modified by the competent regulatory body shortly after an event); either.
•   The entire market was declared void (for example, in case of suspension of the event).
•   Sportsbook provider reserves the right to accept, limit or reject any bet before confirming it.
•   If technical or system problems or human errors occur, sportsbook provider reserves the right to reverse the settled market or void the bet.
•   If sportsbook provider re-settles a market, this could result in adjustments to the client's balance to reflect changes in the market settlement.

16.19   Non-participants and injuries.

16.19.1   If a player, team or other competitor has taken part in a sporting event after it has officially started and subsequently does not complete the event for any reason, any bets placed on that player, team or other competitor will be considered valid (i.e. bets on that player, team or other competitor will not be void).

16.19.2   In the event of an injury being announced in a market where the number of games or the price of runners remaining could significantly affect prices, e.g., top scorer/top run scorer, we reserve the right to void bets.

16.19.3   This could apply to bets placed between the publication of the news of the injury and the review of the market in question.

16.2   Selections not offered.

16.20.1   Sportsbook provider endeavors to always keep its markets up to date (so that potentially winning selections are always on offer in each market). However, should the ultimate winning team/individual/participant be unavailable for any reason, bets on other selections in the applicable market will stand (and will be settled in accordance with these and any other applicable rules).

16.21   Scoring Screens/Score Centre & Live Betting Information:

16.21.1   The score screens are indicative only and sportsbook providers will not be held responsible for bets placed on their basis. We do make every effort to ensure all live betting information is accurate, however, there may be situations where such information is incorrect. The score, result or time displayed and further information on site is for reference only. We assume no liability for the accuracy of information we provide for the live betting.

16.22   Cash Out.

16.22.1   Cash Out is a feature offered on various Sportsbook single and multiple bets. Cash Out allows you to modify your original bet and lock in a win or loss by settling your bet (or part of it) early, without having to wait for the event to end.

16.22.2   Acceptance of your Cash Out request is not guaranteed and may not be successful if, for example, the market suspends odds movement before your request has been processed, due to an unforeseen technical problem, or if the third-party provider covering the sporting event has not been able to continue coverage as originally agreed. Sportsbook provider reserves the right to suspend or disable the Cash Out feature at any time.

16.22.3   If your Cash Out request is successful, a success message will be displayed and your bet (or the relevant part of your bet) will be settled immediately and any winnings equal to the amount shown on the Cash Out button will be returned to your account. Immediately.

16.22.4   Sportsbook provider reserves the right to void settlement of a Cash Out if the bet or a market is settled in error (eg human or technical error). If Sportsbook provider re-settlement a bet, changes to the customer's balance may be made to reflect the changes in the settlement of the bet.

16.22.5   Cash out is not available for wagers placed with Free bets or Risk-Free bets.

16.22.6   Partial Cash Out allows you to cash out a part of your bet while leaving the remainder of your stake to run and be settled upon the final score.

16.23   Bet Builder

16.23.1   BetBuilder is a feature that allows users to create a bet by combining multiple selected outcomes from one event; e.g. including offered outcomes of the ‘number of goals scored’, ‘corners awarded’, ‘players to score’, or ‘yellow cards issued’, all within the same event. The odds for each selected outcome are combined to give a total odds price for the BetBuilder bet. This tool offers the flexibility to tailor specific bets based on predictions for how different aspects of a game can unfold. BetBuilder-eligible markets are indicated with a relevant icon on site. By default, if any individual selection is void (e.g a player did not take any part in the match), then the whole bet will be made void. However, before confirming a bet placement, there is an option to choose an alternative calculation of the compiled BetBuilder bet by activating a dedicated checkbox in bet slip. Then if any individual selection is void, re-priced odds without voided selection will be offered, as the default option, retaining other selected outcomes in-play until results are known. For any obvious pricing errors, the sportsbook provider reserves the right to cancel any bets placed at that wrong price.

Betting rules and regulations for specific sports

17.1   Football

17.1.1   Bets on football matches are accepted for the regular time (90 minutes and injury time added), unless otherwise stated. If the betting outcome hits the total or handicap, the bet is refunded. If such a bet is involved in a combination bet, the odds for it become 1.00.

17.1.2   Statistics like shots on goal, corners etc., are based on the number of statistics during the 90 minutes and injury time according to the official betting site data (e.g., UEFA). As for national competitions, statistical data is used from national competition’s official websites.

17.1.3   The result 0:0 is considered an even score.

17.1.4   Who will advance further in the tournament? Criteria by order: stage, place in a group, number of points, goal difference, goals scored.

17.1.5   A friendly match or an event with unusual game format has an additional informative indication on site, stating that match format can change. All match markets will be settled based on the actual result when the game finishes (excluding any extra-time).

17.1.6   First Goalscorer/Last Goalscorer: Bets will be settled according to which player scores the First Goal of the match. If the selected player does not start the match and enters the field of play before the first goal scorer market has been won, bets placed on that player in this market will stand. Any unlisted players will count as winners should they score the first goal of the match. In the event that the only goal of the match is an own goal, the No Goalscorer selection will be settled as a winner. If the selection comes on after the first goal already scored, the bets on first player to score on this selection will be void.

17.1.7   Interval Betting: Bets on specific timeframes/intervals, such as Match Result/Goals Scored/Corners/etc. After xx Minutes, will only take into consideration outcomes and occurrences relevant for the specified timeframe/interval. Other events and occurrences that happened outside the specified timeframe will not be taken into consideration for settlement purposes.

17.1.8   For the purposes of these markets, the occurrence is considered to have happened when and if it is executed, not when awarded by the referee. For example, settlement of Time of First Corner will only take into consideration when the corner is actually kicked. If the action needs to be re-taken, bets will be settled with the outcome achieved from the re-taken action.

17.1.9   Cards: Only cards shown to players currently on the pitch will count. Cards shown to managers or players on the bench at the time of receiving the card do not count. Any card shown after the full-time whistle will be disregarded.

17.1.10   Corners: Only corners that are taken will count. If a corner is re-taken, it will only count as one corner.

17.1.11   Run of play: In this type of bet, the leading team is the team which scores the first goal of the game. The change of the leading team during the game does not influence the way the bets are calculated.

17.1.12   Extra Time: All bets are settled after the official statement issued for the extra period only. Any goals, corners, etc. that were taken or scored during the regulation time do not count. Extra time does not include a Penalty shootout. If the match does not go to an Extra Time [ET] all bets are void. Markets offering: 3W Money Line 1st Half 3W Money Line Draw No Bet To Win To Nil 3W Handicap Total Goals Number Of Team Goals Total Team Goals Teams Odd/Even Both Teams To Score 1X2 Rest Of The Match Teams Clean Sheet Goal Crazy Corners Corners 1st Half Double Chance Exact Score Odd/Even 1st Team To Score Last To Score 2nd - 10th Goal (Next Goal)

17.1.13   Penalties Shootout: All bets are settled on the official score for penalty shootout part only. If the match does not go to a penalty shootout all bets are void. Markets offering:

  Penalties HC & OU - all of the penalty kicks taken during shootout

  To Win Penalties

  Total Penalties Taken - all of the penalty kicks taken during shootout

  Total Team Penalties Converted - only converted penalties count for settlement

  Penalties Sudden Death - select if the shootout will exceed the first 10 penalties

  Penalties Exact Score

  Team GK X Penalty Save - Predict if the GK will make a save. If there is no save, all bets will be void.

  Team X Penalty Props - Predict specific method of penalty to be Scored/Missed. If the penalty is Scored/Missed in another way than the listed selections, bets will be settled as losers.

  Team To Take 1st Penalty

  Team To Take Last Penalty

  Team To Miss 1st Penalty Last

  Penalty Score/Miss First Penalty - Twentieth Penalty - choose per each Team if First, Second, Third... penalty taken will be either scored or missed

  Full-time result: This market will be settled on which team has won after regular time has expired or if there is a draw.

  Winning Margin: Pick which team will win and by what goal difference in regular time

  Correct score: This market will be settled on the correct score after regular time has expired.

  Total goals: This market will be settled on the sum of the goals for each team during regular time.

17.1.14   Half-time/full-time winners: This market will be settled on the result at half-time, including stoppage time from the first half, and the result at end of regular time, including stoppage time.

17.1.15   Team to score in both halves: This market will be settled on whether the team scores in regular time (including stoppage time) in both halves of the event.

17.1.16   Team to win both halves: This market will be settled on whether the team scores more goals than their opposition in both the first and the second half (including stoppage time).

17.1.17   Both teams score: This market will be settled on whether both teams will score over the course of the 90 minutes (including stoppage time).

17.1.18   Team Clean Sheet: This market will be settled on whether the stated team keeps a clean sheet (doesn't concede a goal) over the course of the 90 minutes (including stoppage time).

17.1.19   Winner and Both Team to Score: This market will be settled on the winner of the match combined with a prediction on whether both teams will score over the course of the 90 minutes (including stoppage time).

17.1.20   Both Teams to Score and over 2.5: This market will be settled on whether both teams will score over the course of the 90 minutes (including stoppage time) combined with a prediction on whether the total number of goals will be above or below 2.5.

17.1.21   Winner and over 2.5: This market will be settled on the winner of the match combined with a prediction on whether the total number of goals over the course of the 90 minutes (including stoppage time) will be above or below 2.5.

17.1.22   Half-time result and score markets: These markets will be settled based on the result of the game when the half-time whistle is blown (regular time plus any stoppage time).

17.1.23   Over/Under Goals: These markets will settle based on the number of goals scored at the end of regular time and any stoppage time. Penalties or extra-time will not be included.

17.1.24   Total Goals/Total Goals: 1st Half - Predict the total goals scored in the match/1st half by both teams. If an event is abandoned, all bets will be void, unless the outcome of the placed bet has already been determined. Over 2.5 - The bet will be a winner if there are 3 or more goals in the match/ 1st half Under 2.5 - The bet will be a winner if there are 2 goals or less in the match/ 1st half

17.1.25   Asian Handicaps: These markets will settle based on the final score at the end of regular time and any stoppage time. Penalties or extra time will not be included. The table below demonstrates possible scenarios and may be used, as reference for final settlements. Handicap Team Result Bet Result Handicap Team Result Bet Result 0 Win Win 0 Win Win Draw Stake refund Draw Stake refund Lose Lose Lose Lose -0.25 Win Win +0.25 Win Win Draw Half lose Draw Half win Lose Lose Lose Lose -0.50 Win Win +0.50 Win Win Draw Lose Draw Win Lose Lose Lose Lose -0.75 Win by 2+ Win +0.75 Win Win Win by 1 Half win Draw Win Draw Lose Lose by 1 Half lose Lose Lose Lose by 2+ Lose -1.00 Win by 2+ Win +1.00 Win Win Win by 1 Stake refund Draw Win Draw Lose Lose by 1 Stake refund Lose Lose Lose by 2+ Lose -1.25 Win by 2 or more Win +1.25 Win Win Win by 1 Half lose Draw Win Draw Lose Lose by 1 Half win Lose Lose Lose by 2 or more Lose -1.50 Win by 2 or more Win +1.50 Win Win Win by 1 Lose Draw Win Draw Lose Lose by 1 Win Lose Lose Lose by 2 or more Lose -1.75 Win by 3 or more Win +1.75 Win Win Win by 2 Half Win Draw Win Win by 1 Lose Lose by 1 Win Draw Lose Lose by 2 Half lose Lose Lose Lose by 3 or more Lose -2.00 Win by 3 or more Win +2.00 Win Win Win by 2 Stake refund Draw Win Win by 1 Lose Lose by 1 Win Draw Lose Lose by 2 Stake refund Lose Lose Lose by 3 or more Lose

17.1.26   Goal Method:

17.1.26.1   Free-Kick – Goal must be scored directly from the free kick. Deflected shots count provided the free-kick taker is awarded the goal. Also includes goals scored directly from a corner kick.

17.1.26.2   Penalty – Goal must be scored directly from the penalty, with a penalty taker as named scorer.

17.1.26.3   Own Goal - If goal is declared as an own goal.

17.1.26.4   Header – Last touch of the scorer must be with the head.

17.1.26.5   Shot – All other goal-types not included above.

17.1.26.6   No Goal – Game ended 0:0.

17.1.26.7   Anytime Goalscorer: This market will be settled based on all players who scored at any time during the regular time and any stoppage time. Bets will be voided on players who take no part in the match. Own goals do not count for this market. Subsequent appeals or rulings will not be considered.

17.1.26.8   Team First Goalscorer: This market will be settled based on which player scores the first goal for their respective team during regular time and any stoppage time. Bets will be voided on players who take no part in the match. Own goals do not count for this market. Subsequent appeals or rulings will not be considered. If the selection comes on after the first goal already scored, the bets on first player to score on this selection will be void

17.1.26.9   Total Goals/Total Goals: 1st Half Predict the total goals scored in the match/1st half by both teams. If an event is abandoned, all bets will be void, unless the outcome of the placed bet has already been determined. Over 2.5 - The bet will be a winner if there are 3 or more goals in the match/ 1st half Under 2.5 - The bet will be a winner if there are 2 goals or less in the match/ 1st half.

17.1.26.10   Own Goal: Predict if there will be an own goal scored in the match.

17.1.26.11   Draw No Bet: This market will be settled on the full-time result. In the event of a draw all bets will be voided.

17.1.26.12   To advance markets: For tournaments featuring single-elimination and similar formats, this market will be settled on a match's final result, including extra time or penalties.

17.1.26.13   Over/Under Cards: These markets will settle based on the number of cards shown over the course of the 90 minutes (including stoppage time). Yellow card counts as 1, red card counts as 2, one yellow card and one red card counts as 3, two yellow cards leading to a red card as 3. Maximum card count per player is 3. Please note that cards shown to any player not taking part in the game (f.e. substitutes or substituted players including) or team managers do not count towards the total.

17.1.26.14   Over/Under Corners: These markets will settle based on the number of corners taken over the course of the 90 minutes (including stoppage time).

17.1.26.15   Total Team Corners: Total team corners are similar to Over/Under wager. Win/Loss is determined by the number of corners taken by the chosen team. Push rules apply. Awarded, but not taken corners (there is a corner, but before it is taken the referee signals for the end of the first half or the match) will not count for settlement purposes. Also if a corner needs to be re-taken for any reason, it will be counted as 1 corner. If a match is abandoned all bets will be void unless settlement is already determined.

17.1.27   PlayerSpecials

17.1.27.1   Bets placed on players that take part at any point during the match will be considered valid unless stated in the market specific rule, irrespective of the time of inclusion/substitution of the player. Own goals do not count for the settlement of this offer.

17.1.27.2   First Card Received/1st Player Booked/ 1st Player to receive Yellow card - In the event of two or more players receiving a card for the same incident then the player who is first shown a card by referee will be deemed the winner for settlement purposes.

17.1.27.3   Player will be Carded/Booked: you are betting whether the nominated player will receive a Yellow or Red Card in 90 minutes plus injury time. Cards shown to managers, players on the bench or after the game do not count.

17.1.27.4   Method of Qualification: This market will be settled on the winner of the match combined with a prediction on whether a match will be decided in regular time, extra time or via a penalty shootout.

17.1.28   Outright markets:

17.1.28.1   A season or competition is declared as started once the the first game of the scheduled season or competition has begun.

17.1.28.2   If a team is thrown out, disqualified or otherwise removed from a league, one of two actions will apply:

17.1.28.3   If this happens prior to the relevant season/tournament starting, all bets on affected markets will be voided.

17.1.28.4   If this happens after the relevant season/tournament has started, affected markets will stand and the team will be deemed to be relegated/eliminated and all bets on that team will be settled accordingly (assuming that before the end of the season/tournament said team is not reinstated).

17.1.28.5   Top Goalscorer': only the goals scored in the league or competition stated in the quoted division/ tournament count. For example, if a player joins a club during the season, goals scored in a different league will not count, however goals scored in the same league for a different club will count. Own goals will not count nor will goals scored in penalty shootouts. All bets stand whether the chosen player plays any minutes of football in the stated competition or season. Dead heat rules apply.

17.1.28.6   Outright Winner': will be settled on the final position/points total of teams at the completion of all scheduled matches. In the event of two or more teams tying the result will be determined by the official result of the governing body. Dead heat rules apply.

17.2   Basketball

17.2.1   All outcomes are defined according to the final score, including any overtimes, unless there is an offer to bet on a draw after regular time. When there is an offer to bet on a draw after regular time, the main outcomes (1, X, 2, 1X, 2X, 12) in such match are defined by the regular time (without overtimes).

17.2.2   All other kinds of bets, including the bets on statistical data, are defined by full time (including all overtime(-s)). If a team gets a technical foul prior to the start of a match (for ex. the basket is broken, the team is trying to delay the match, there is a fight between players and as a result there is a technical foul, etc.), bets on 'First to scores’ are still valid.

17.2.3   In cases where an overtime is played, not because of the regular time result being a draw, but because it is required by tournament regulations, all bets are settled according to regular time result. As for bets on player performances in such a match, all bets are settled including over-time.

17.2.4   Wagering is available on the performance of a named basketball player in a variety of achievements e.g., points, rebounds, assists, blocks, free throws, etc. Markets will be settled according to game stats from the respective official competition site published on the day of the game. Relevant players must see court-time for bets to have action. Overtime counts for any player props unless specified otherwise. If player does not see any court-time, bets on such player’s markets will be void.

17.2.5   Specifically, for in-play bets; if, after placing a bet, the selected player does not see any further court-time, bets will be void.

17.2.6   Individual player's performances are matched for betting purposes in a player match-up. Handicaps may be used and are applied to each player's actual score to determine the result.

17.2.7   3x3, Streetball and Big3 match versions of the sport, settlement will be based on official competition rules. Where a match starts but is not completed, bets will be void unless the specific market outcome is already determined.

17.2.8   Match winner: This market will be settled on which team has won after the game has ended. Overtime counts for this market unless you are betting on a match winner market which includes a draw price.

17.2.9   Quarter result: These markets will be settled based on which team scores more points in the specified quarter.

17.2.10   Over/Under: Predict if the points scored by both teams will be over or under a given number.

17.2.11   Half-time/full-time: (6-Way market) This market will be settled on the result at half-time and the result at full-time. Overtime is included for Half-time/full-time markets.

17.2.12   Player Props Markets: Players must have play time for bets to be valid. Overtime statistical data is included. Bets for 1st Quarter Assists/Points/Rebounds markets are void, if a player did not participate in a match or 1st quarter particularly.

17.2.13   Point spreads: These markets will settle based on the final score at the end of the game. Overtime counts for point spread markets.

17.2.14   Quarter handicaps: These markets will be settled on the number of points scored in the specified quarter.

17.2.15   Quarter Over/Under markets: These markets will be settled on the combined number of points scored in the specified quarter.

17.2.16   Half Over/Under markets: These markets will be settled on the combined number of points scored in the specified half.

17.2.17   Quarter odd or even score: These markets will be settled based on whether the combined number of points scored in the specified quarter is odd or even.

17.2.18   Half odd or even score: These markets will be settled based on whether the combined number of points scored in the specified half is odd or even.

17.2.19   Second Half / Fourth Quarter Markets – All second half and fourth quarter market selections do not include Overtime periods if they occur.

17.2.20   Top Scorer: The player with the most points scored within the match will be declared the winner. In case of multiple players scoring most points in the match, a Dead Heat rule will be applied.

17.3   Baseball

17.3.1   Bets on these sports are accepted for the entire match time (including overtimes) if it is not stated otherwise. In Baseball, bets on totals and handicaps are accepted for the entire time of the event (including overtimes). If the result including the handicap is a draw or if the total is hit, the bet is refunded. If such an outcome is in a combination bet, then the odds for this bet is 1.00.

17.3.2   Starting Pitchers published on baseball markets are available for information purposes only. Any starting pitchers that are shown in your betting history and/or on your bet slip will not affect your bet, and all bets remain valid, whether the starting pitcher shown starts the match or not.

17.3.3   Bets will be settled as their outcomes become determined. Later decisions to void markets will not affect earlier settled markets if the outcomes of which are unaffected. Matches must begin within 36 hours of the initially scheduled start time, or be voided. If a match begins but is later abandoned or postponed an official result must be declared within 36 hours for outstanding bets that have not yet been unconditionally determined to be valid. Extra innings will be included unless stated otherwise.

17.3.4   At least nine innings (or 8.5 innings if the home team is ahead) must be completed for bets on ‘Total runs’ or ‘Run line’ markets to be valid. This applies except in cases where the match was always scheduled to be played with less innings, (for example scheduled 7 innings double header matches during the 2020 MLB season) or where the outcome of the market has already been determined.

17.3.5   If a match is scheduled to be played with less than 9 innings, at least the stated number of innings (or half an innings less if the home team is ahead) must be completed for bets on 'Total runs' or 'Run line' markets to be valid unless the outcome of the market has already been determined.

17.3.6   If a game is abandoned all bets placed on winner markets will be voided:

17.3.7   If the game is not replayed within 36 hours of the original start time or unless five innings have been played (or 4.5 innings if the home team is ahead).

17.3.8   An official result must still be declared in either of the above cases in order for bets on the winner market to be settled.

17.3.9   Unless otherwise specified, such as for MLB below, all bets will stand regardless of whether a listed starting pitcher starts the first innings for their respective team or not.

17.3.10   Live-Betting: All bets are action regardless of pitching changes. Extra innings count.

17.3.11   Money line Predict: which team will win the game.

17.3.12   Regular Season Wins/Match-Ups: Team must complete at least 160 MLB regular season games (including tie breakers) for bets to have action unless the remaining games during the course of the season do not affect the result.

17.3.13   Total Hits Total: Hits market will be settled by using the official MLB box score immediately following the conclusion of the game. The game must go at least 9 innings (8.5 innings if home team is winning) and both listed pitchers must start for the wager to have action. Extra innings count.

17.3.14   Odd/Even: A prediction of whether the total number of accumulated runs in a game will add up to an odd or even number. The game must go at least 9 full innings (or 8½ innings if the home team is ahead) for bets to have action.

17.3.15   Series betting: Bets are void if the statutory number of games (according to the respective governing Organizations) are not completed or changed.

17.3.16   Bases Betting: For any bets related to Bases markets a batter is credited as follows: Single = 1 Base Double = 2 Bases Triple = 3 Bases Homerun = 4 Bases

17.4   American Football

17.4.1   Bets on these sports are accepted for the entire match time (including overtimes) if it is not stated otherwise. In Baseball, bets on totals and handicaps are accepted for the entire time of the event (including overtimes). If the result including the handicap is a draw or if the total is hit, the bet is refunded. If such an outcome is in a combination bet, then the odds for this bet is 1.00.

17.4.2   Match winner: This market will be settled on which team has won after the game has ended. Overtime counts for this market unless you are betting on a match winner market which includes a draw price.

17.4.3   Live-Betting Live: betting game bets include overtime. Points are considered regardless of whether they are scored before or after the bet is placed.

17.4.4   Quarter result: These markets will be settled based on which team scores more points in the specified quarter.

17.4.5   Half-time/full-time: This market will be settled on the result at half-time and the result at full-time. Overtime does not count for Half-time/full-time markets.

17.4.6   Point spreads: These markets will settle based on the final score at the end of the game. Overtime counts for point spread markets.

17.4.7   Quarter handicaps: These markets will be settled on the number of points scored in the specified quarter.

17.4.8   Over/Under markets: These markets will be settled on the combined total score at the end of the game. Overtime does count for over/under markets.

17.4.9   Quarter Over/Under markets: These markets will be settled on the combined number of points scored in the specified quarter.

17.4.10   Half Over/Under markets: These markets will be settled on the combined number of points scored in the specified half.

17.4.11   Quarter odd or even score: These markets will be settled based on whether the combined number of points scored in the specified quarter is odd or even.

17.4.12   Half odd or even score: These markets will be settled based on whether the combined number of points scored in the specified half is odd or even.

17.4.13   Total team points: Total team points is similar to Over/Under Wager. Win/loss is determined by the points accumulated by a named team.

17.4.14   To Qualify: Should a team be disqualified from the tournament prior to the match, and a bye is awarded, then all qualification bets will be void.

17.4.15   Team to Score First Touchdown: Predict which team will score first TD in the game. If the match is not completed, then all bets are void unless the market has already been determined.

17.4.16   Team to Score Last Touchdown: Predict which team will score last TD in the game. If the match is not completed, then all bets are void.

17.5   Bandy

17.5.1   At least 80 minutes of the match must have been played for bets to be considered valid. All bets are regular time only unless other is stated. All games must start on the scheduled date (local stadium time) for bets to have action. The exception is if we advertise an incorrect start time. If a match venue is changed, bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, bets placed based on the original listing will be void. All match markets will be settled on the score at the end of regular time and will exclude overtime if played, unless otherwise stated.

17.5.2   If scheduled playing time is changed from 2 halves x 45 minutes to 3 periods x 30 minutes, full time bets will be considered valid and half-time bets will be void. Halves markets - The relevant half must be completed for bets to have action unless the specific market outcome is already determined.

17.6   Ice Hockey

17.6.1   Bets are accepted for the final winner (including overtime and shootouts), entire match (including overtime, but not the shootout), full time (60 minutes), unless otherwise stated. Handicap and Total bets are accepted for the full time only (60 minutes). If the result including the handicap is tied or if a Total is hit, the bet is refunded. In case such a bet is in a combination, its odds are turned into 1.00. Bets for the correct score are settled according to the full time (60minutes). Bets on statistical data (shots on goal, penalty minutes, goals by player, assists, efficiency points and so on) are settled according to the data of full time (60 minutes). If a match does not begin at the scheduled time and is not played within 36 hours of the original scheduled start time, all bets are voided.

17.6.2   1st/2nd/3rd Period: Bets settled on the first/second/third period result only. The 3rd period excludes overtime. The relevant period must be completed for bets to have action. If a match is abandoned during the second period, all first period bets are still valid. If a match is abandoned during the third period, all first/second period bets are still valid.

17.6.3   ML Predict: predict the winner of the match including overtime and penalties.

17.6.4   Over/Under: Predict the total goals achieved in a match. Over/Under bets on pre and live games will be settling with the regulation result. Examples: Over 2 Bets win if there are three or more goals scored in the match. If there are two goals exactly, the stake is returned. Bets lose if there is 0 or 1 goal scored in the match. Over 2.5 Bets win if there are three or more goals scored in the match. Bets lose if there are 0, 1 or 2 goals scored in the match.

17.6.5   Winning Margin: Pick which team will win and by what goal difference in regular time

17.6.6   Total Goals: Predict the total goals achieved in the match.

17.6.7   Number of Goals: Bet on the total number of goals scored by the two teams within the official 60-minute play. Own goals are counted for betting purposes.

17.6.8   Draw No Bet: Predict the winner team. In the event of a draw all bets are void and stakes are refunded.

17.6.9   Overtime: Predict whether the game will go to overtime or not

17.6.10   Most Goals: Predict in which period the most goals will be scored. If 2 or more periods have the same score, all bets will be void. Most goals excludes overtime

17.6.11   1st To 3 Goals: Predict which team will be the first to score 3 goals. Over time is included for this bet type for all leagues. All penalty shootouts will be considered as one goal. For example: if team A is the first team to score in a penalty shootout when the regulation time is tied with 2:2, and team B won the penalty shootouts, then team B is the first team to score for this purpose.

17.6.12   Finishing Position: Predict which team will be ahead in final tournament position. If one or more teams fail to start the tournament, all bets are considered void and stakes will be refunded.

17.6.13   Regular Season Point Totals: All scheduled games must be played for wagers to have action.

17.7   Tennis

17.7.1   Bets involving handicaps and totals are settled according to the entire match time. If the result including handicap is tied or the total is hit, the bet is refunded. If the bet is included in a combination, the odds are turned into 1.00. If it is a match between teams (like Davis Cup) and one or more players are not participating in a match and are replaced by others, the bets remain valid.

17.7.2   If it is a doubles match and one of the players is not participating in the match and is substituted by another player, the bets on this match are refunded (odds turn into 1.00). If in the moment of betting there are no certain players announced, the bets remain valid. If the match format changes (for ex. 2 sets instead of 3), the bets on such match are refunded (odds are turned into 1.00.

17.7.3   In case the match is not fully completed due to player’s early retirement (for example due to the injury), the bets on the winner of the match are voided and refunded. The bets on the statistics of the match (aces, double faults, serve speed and similar), which are not known (or are affected) until the early retirement, are voided and refunded. The bets on the statistics of the match (aces, serve speed and similar) that are known (or are not affected) until the early retirement, remain valid. In case a player, who started the tournament, withdraws due to an injury or any other reason, all bets related to their performance in the tournament remain valid.

17.7.4   Surface data is of informative nature, so if it changes, the bets remain valid. If one of the participants does not complete the match, only the outcomes of the games played remain valid, and in the option of interpretation of the winner of the competitions, the winning is paid only taking into consideration the effective technical victory. Bets with other betting outcomes are canceled. If one of the participants did not start in the match (disqualification, injury, etc.), the odds for the match are turned into 1.00. In all such cases bets are refunded (odds are turned into 1.00).

17.7.5   No refunds for non-starters and unlisted winners. All bets stand if a player withdraws before or during the tournament.

17.7.6   Winner Full Time including Live Betting: If the full statutory number of sets hasn’t been completed, all bets will be deemed as void.

17.7.7   Asian Handicap & O/U Sets Full Time: including Live Betting Refers to the sets played in the match. Win/loss is determined by the number of sets accumulated by both players. If the full statutory number of sets hasn’t been completed, all bets will be deemed as void. A super tie break is considered as one set for bets on O/U.

17.7.8   Games Point Winner / Games First Point Winner Predict: which player will win the stated point. The nominated point will be featured in the name of the bet type, for example: 1st set - 5th game – 1st Point Winner. If a point is not played for any reason – it is awarded by the umpire as a penalty point, the game or the match is over before the point is played, a player withdraws, etc. – bets on it will be void. In the event of the next scheduled game(s) being a Tie-break all bets on that game(s) will be void, with the exception of ‘Next Game First Point’.

17.7.9   Game Winner Predict: which player will win the stated game. The nominated game will be featured in the name of the bet type, for example: 2ndset – 7th game – Winner. If a game is not completed for any reason, bets on it will be void. Tie break games will not be counted for this bet type.

17.7.10   Game Exact Score Predict: the points of the winner and his opponent in the stated game by choosing from the given options. The nominated game will be featured in the name of the bet type, for example: 1 st set – 8th game – Exact Score. If a game is not completed for any reason, bets on it will be void. In the event of the next scheduled game(s) being a Tie-break all bets on that game(s) will be void, with the exception of ‘Next Game First Point’.

17.7.11   Outright

  Predict the winner of the tournament: If the selected player does not play a point, all bets on the player are void.

  Winning Continent: Predict which continent will the winner of the tournament come from? Nationality, as displayed by the sport's governing body, will be used for settlement purposes.

  Winner Age O/U: Predict if the winner of the tournament be above or below the stated age. If the winners age is the same as the line, the number of days after the players birthday will be taken into account 182 days or under will be settled as under whereas 183 or over will be settled as over.

  Winner Without X: Predict the winner of the tournament without the stated player. If the stated player wins the tournament the runner up will be settled as the winner. First-time winner - Predict if the winner of the tournament has won it previously.

  Total Aces O/U Tournament: Predict if the total Aces in the tournament be above or below the stated line.

  Total Holds O/U Tournament: Predict if the total holds of serve in the tournament be above or below the stated line.

  Total Double Faults O/U Tournament: Predict if the total Double Faults in the tournament be above or below the stated line.

17.8   Formula-1

17.8.1   Winner: A winner is the racer who finished first according to the primary classification protocol right after the race. All Race bets are settled based on the official FIA standings at the time of the podium ceremony, and subsequent penalties/disqualifications will be disregarded.

17.8.2   Finishing Position: The racer's finishing position in an interval according to the race protocol (first to third, third to sixth, etc.).

17.8.3   Better Result/Performance: A bet on which of the two racers will perform better. The better performance is the higher position in the final classification. If both players did not finish the race, the better performance is considered to be by the racer who finished more laps. If both racers did not finish the race and completed the same number of laps, the bet on this outcome is refunded (odds turn into 1.00).

17.8.4   Finish/Will not Finish: Bet on whether the racer will finish the race (whole distance). A racer who trailed the leader by a few laps, but was still classified, is considered to have finished the race.

17.8.5   Fastest lap: Bets are accepted on which racer will achieve the best single lap time.

17.8.6   Safety car: Bets on whether the safety car will be involved in a race.

17.9   Handball

17.9.1   According to the Chinese Handball League rules, if one of the teams has a 15-goal advantage over its opponents, the game ends and the team in the lead is declared the winner. All bets made on such game remain valid. All bets are regular time only unless other is stated.

17.9.2   Live-Betting: If the event is not completed, then all bets will be void, unless otherwise stated or the outcome has already been determined.

17.9.3   Over/Under: Predict if the total number of goals scored by both teams will be over or under a given number. If the game is abandoned then all bets will be void, unless the outcome has already been determined.

17.9.4   Alternative Goals: Predict if the total number of goals scored by both teams will be over or under a given alternative number. If the game is abandoned then all bets will be void, unless the outcome has already been determined.

17.9.5   1st Half Bets (1X2, Handicap and Over/Under): are settled on the first half result only. If the 1st half is not completed then all bets are void, unless the outcome has already been determined.

17.9.6   2nd Half Bets (1X2, Handicap and Over/Under): are settled on the second half result only. If the 2nd half is not completed then all bets are void, unless the outcome has already been determined.

17.9.7   First team to score/Last team to score: Predict which team will score the first/last goal in the match. Own goals count towards the team credited with the goal. If a game is abandoned after a goal is scored, then all bets on First team to score will stand, while bets on Last team to score will be void.

17.9.8   Odd/Even: A prediction of whether the total number of accumulated goals by both teams will add up to an odd or even number.

17.9.9   Halftime/Fulltime: Predict the result of a match at halftime and at the end of regular time. If a game is abandoned, bets will be void. Example: If you choose 1/X, you bet on the home team to lead in the first half and the match to end in a draw. Extra time doesn’t count.

17.9.10   Race to X Goals: Predict which team will be the first to reach X goals. If the game is abandoned then all bets will be void, unless the outcome has already been determined. Includes Neither.

17.9.11   Highest Scoring Half: Predict in which half most goals will be scored. Includes Draw.

17.9.12   Total team goals Total team goals: is similar to Over/Under Wager. Win/loss is determined by the goals accumulated by a named team. If the game is abandoned then all bets will be void, unless the outcome has already been determined.

17.1   Poker

17.10.1   The player needs to reach a higher spot in the event and cash than the other player or the player needs to last a level longer than their opponent. If not - the H2H bet is void. Both players must compete in the tournament or bets are off and the bet is refunded.

17.10.2   Biathlon, Skiing, Ski Jumping, Alpine Skiing, Nordic Combined, Speed Skating, Kayak, Shooting, Surfing

17.10.3   Both competitors/teams quoted in the head-to-head must leave the start line for bets to stand. If neither competitor/team finishes in an event with multiple runs, the number of runs completed will determine the winner. If one of the competitors/teams did not start the competition, bets will be voided. Bets will be settled according to the final standings, unless otherwise stated.

17.11   Athletics

17.11.1   The winner is determined by the official results list. In Head-to-Heads, the participant who has the best final position wins. If one participant should proceed further than the other one, the one proceeding the furthest will win. If both participants get knocked out on the same level, for instance if both participants fail to proceed from the quarter-finals, bets are considered void and the odds is set to 1.00. If one participant is a no show all head-to-head or special bets involving that participant will be void, however outright bets will stand.

17.12   Aussie Rules

17.12.1   The winner is determined by the official results list on AFL. If any match ends in a draw/tie, including overtime if played, then stakes will be refunded unless a price is offered for the draw/tie.

17.12.2   Gameplay specifics: Like many other codes of football, the way to score points is to score goals. In Australian Football, there are two types of scores: a goal and a behind. A goal umpire judges whether a goal or behind is scored.

17.12.3   Game length: The length of a game of Australian Football can vary from league to league but is generally around 15 to 25 minutes per quarter. In the AFL, each quarter runs for 20 minutes plus time on – which makes up for time occupied in stoppages, such as when the ball going out of bounds, injuries, goals (or behinds) being kicked, or when the umpire is setting the angle of a free kick on goal. Time is kept by two off-field officials, known as timekeepers, who sound the siren at the start and end of each quarter. A typical AFL quarter might run from 27 to 33 minutes, but may be even longer if, for instance, injuries cause delays. AFL breaks after the first and third quarters are six minutes, with a 20-minute break at halftime.

17.12.4   1st Quarter / 2nd Quarter / 3rd Quarter / 4th Quarter: Bets settled on 1st/2nd/3rd/4th – Quarter Result final result only. If a match is abandoned at any time those Quarter markets that are already determined will stand.

17.12.5   1st Half / 2nd Half: Bets settled on the first/second half result only. Bets will be void if the match is abandoned before half time. If a match is abandoned during the second half all first half bets are still valid.

17.12.6   Total Points / Goals / Behinds: Predict how many Points (combined between Goals & Behinds), Goals or Behinds (counted as separate scoring) – will be scored during the match.

17.12.7   Winning Margin: Predict the Team to win the Match and the victory margin.

17.13   Badminton

17.13.1   All bets are settled according to the official results of the event in question. If a specific event is suspended or postponed, bets remain valid provided that the event is completed on the same venue within 12 hours.

17.13.2   One full game must be completed for bets to stand. If less than 1 game is completed in the match, all bets will be considered void. If any participants retire, the handicap bets and Over/Under bets will be considered as void unless there is no possible way the match could be played to its natural conclusion without unconditionally determining the result of that market.

17.14   Beach Soccer

17.14.1   All bets are regular time only unless otherwise stated. Regular time is defined by the official rules published by the respective governing association. If a match starts earlier than the scheduled time, all bets placed after the actual time started will be deemed void.

17.14.2   No adjustments to settlement will be made for any changes or adjudications made by governing bodies after the event or tournament.

17.15   Beach Volleyball

17.15.1   No refunds for non-starters and unlisted winners. All bets stand if a player withdraws before or during the tournament.

17.16   Boxing/Martial Arts

17.16.1   Results will be graded based on the official result decided at ringside. The result may be revised or altered after initial presentation by the ring announcer. Bets are not official until results verified by officials at the fighting venue.

17.16.2   Any alterations after the ringside result by sanctioning body which overturns of a fight decision based on appeal, lawsuit, drug testing result, or any other sanction will not be recognized, and bets will remain as they were based on ringside result.

17.16.3   Bets on a fighter to win by KO/TKO are consider winners if the fighter KO, TKO or corner stoppage only.

17.16.4   For settlement purposes where a half round is stated then up to and including 1 minute and 29 seconds, will determine settlement as ‘Under’; 1 minute 30 seconds and after will determine settlement as ‘Over’ the respective round quote.

17.16.5   For MMA fights specifically, where a half round is stated then 2 minute 30 seconds of the respective round will define the half to determine under or over.

17.16.6   When a draw occurs, wagers on either fighter to win are refunded apart from any bets where the draw option is offered. Any other bets are graded according to their specific wording.

17.16.7   Any fight that is deemed no contest or no decision will have all wagers refunded.

17.16.8   Winner: All bets will be valid regardless of changes to number of rounds to be fought. Declaration of a draw - all bets will be void and stakes will be refunded, except otherwise stated (3 Way ML). This includes a fight which ends in a Majority Draw. Bets will be settled on the official result announced in the ring. Subsequent appeals/amendments do not affect settlement (unless the amendment was made due to human error when announcing the result).

17.16.9   Draw or Technical Draw: Draw is scorecard draw. Technical Draw is if the referee stops the fight before the start of the 5th round, for any reason other than Knockout, Technical Knockout or disqualification.

17.16.10   Total Rounds: If for any reason the number of rounds in a fight is changed then bets already placed will be void and stakes returned. For settlement purposes where a half round is stated then 1 minute 30 seconds of the respective round will define the half to determine under or over. In the case of Women’s Boxing and 2 minute rounds over 1:00 will define the half of the round. For example: Over 90 seconds into the 7th round of a boxing fight will equal Over 6.5 rounds

17.16.11   KO or TKO: Knockout (KO) is when the boxer does not stand up after a 10 count. Technical Knockout (TKO) is the 3 knockdown rule or if the referee steps in. Any corner retirement will be considered a technical knockout (TKO) unless the fight is subsequently decided by the judges’ scorecards or is a declared a No Contest.

17.16.12   Technical Decision: Decision is on scorecard points between the judges. Technical Decision is settled by the judges’ scorecards at any time other than at the end of the scheduled rounds.

17.16.13   Majority Decision: Decision is on scorecard points between the judges. Majority Decision is defined as the same fighter scoring more points than the other, on two of the judges' scorecards, but the third judge scoring equally for both fighters (a draw).

17.16.14   Split Decision: Decision is on scorecard points between the judges. Split Decision is defined as the same fighter scoring more points than the other on two of the judges' scorecards, but the third judge scoring the other fighter as the winner.

17.16.15   Unanimous Decision: Decision is on scorecard points between the judges. Unanimous Decision is defined as the same fighter scoring more points than the other on all three of the judges' scorecards.

17.16.16   Disqualified Opponent: Defined as when a bout is stopped short of a KO, TKO or judges' decision because, intentionally, one or both contestants have repeatedly fouled or violated other rules, and the referee declares a disqualified boxer who as a result automatically loses the bout to the opponent.

17.17   Cricket

17.17.1   Results will be settled according to the official competition rules. All bets are regular time only unless otherwise is stated. In the case of a draw in regular time on a market where the draw has not been offered.

17.17.2   1st Over Total Runs: Prices will be offered for the total runs scored during the 1st over of the match. Only Extras and Penalty runs accredited to a specific delivery will count for settlement purposes. The over must be completed for bets to stand unless settlement is already determined.

17.17.3   1st Wicket Method: The options available are: Caught, Bowled, LBW, Run Out, Stumped and Any Other (includes Sent Off/Retired Out). Bets will be settled on the 1st wicket to fall in the match. If no wicket falls during the match, then all bets will be void.

17.17.4   Most Run Outs 3-Way: Prices will be offered on which team creates the most runouts whilst fielding. If a match is reduced in overs and a match result is reached, then the team who effected most run-outs whilst fielding regardless of the amount of overs bowled will be the winners.

17.17.5   Player of the Match: Bets will be settled on the officially declared player of the match.

17.17.6   To Score Most Runs: Both players must reach the crease for bets to stand. Settlement is based on the official score(s) of the specified batsman.

17.17.7   1st Innings Run Handicap: Both team's 1st Innings must be completed (including declarations) for bets to stand.

17.17.8   Most Sixes (Series): In the event of two or more players ending on an equal number of sixes then dead-heat rules apply.

17.17.9   Batsman Matches (Series): In Test Series, runs scored in both innings will count. In the event of two or more players ending on an equal number of runs then bets void.

17.17.10   Method of Dismissal (2-Way): The options available are: Caught and Not Caught. If no further wickets fall all bets will be void.

17.17.11   1st Innings Score: Prices will be offered for the number of runs scored during the 1st innings of the match, regardless of which team bats first.

17.17.12   A Hundred to Be Scored in the Match: The following minimum number of overs must be scheduled, and there must be an official result (Duckworth - Lewis counts) otherwise all bets are void, unless settlement is already determined.

17.17.13   Twenty20 Matches: The full 20 overs for each team.

17.17.14   One Day Matches: At least 40 overs for each team.

17.17.15   Test and First Class Matches: The whole match counts. In drawn matches there must be a minimum of 200 overs bowled.

17.18   Cycling

17.18.1   Stage Rider H2H’s: For match betting, both participants must start the event for bets to be valid. All bets will be settled according to the official ruling federation (UCI, or any other official federation).

17.18.2   If for whatever reason a selection/participant does not start a Cycling race, the bet is lost even if the event takes place. No refunds for non-starters.

17.18.3   All bets will be void on tours that are abandoned unless five stages have been completed and official result has been called unless otherwise stated or the bet has already been settled. All bets will be void on individual races or stages that are abandoned before an official result has been called unless otherwise stated or the bet has already been settled.

17.18.4   Race/Stage Winner: Predict which cyclist or team will win the Race/Stage in question.

17.18.5   Individual/Team Head 2 Head: Predict which team/cyclist will achieve higher finishing position in the race. All teams/cyclists in question should start the race, otherwise bets will be voided. At least one of the teams/cyclists in question should finish the race, otherwise bets will be voided.

17.18.6   Special bets: Predict the winner of a special category in the race, such as 'King of the Mountains', 'Best sprinter', 'Best young player' etc., which are awarded with relevant colored jersey (red, green, white, etc.)

17.19   Curling

17.19.1   Tournament Winner: If for whatever reason a selection/participant does not start a Curling event, the bet is lost even if the event takes place. No refunds for non-starters.

17.19.2   Match Betting: All matches will be settled on the final score. For betting purposes extra ends will count.

17.19.3   Winner: Predict which team will win the match. If the match is not completed, all bets are void.

17.19.4   Full Time Handicap: Predict which team will win the match after the handicap scores have been applied. All bets will be void if the match is not completed.

17.19.5   Full Time Over/Under: Predict the total number of points in the match. If the match is not completed then all bets are void unless the market has already been determined.

17.19.6   Outright: Predict the team that will win the tournament. Bets will be settled on the official standings

17.2   Darts

17.20.1   No refunds for non-starters and unlisted winners. All bets stand if a player withdraws before or during the tournament. If the match starts but does not finish the player that progresses to the next round will be deemed the winner.

17.20.2   If a match is not completed for any reason all bets on Match Legs/Sets Under/Over, Total Match Legs/Sets and Handicaps will be voided unless the result is already determined.

17.20.3   In the event of a match starting but not being completed, the player progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes. For Premier League darts events, match betting may be offered in the form of 3-Way, and 2-Way markets. For settlement purposes the 3-Way market includes the Tie option. Bets will be void in the 2-Way market if the match result is a tie.

17.20.4   Pre-Live betting: Outright Predict the winner of the tournament. In the event of a non-runner, all bets are void.

17.20.5   In-Play betting: Bets on any match market abandoned before the full completion of the statutory number of legs/sets will be void.

17.20.6   Winner Full Time: Predict which player will win the match. In the event of a match starting but not being completed, the player progressing to the next round or being awarded the victory is deemed the winner for settlement purposes. In the event of the statutory number of sets/legs being changed or differing from those offered for betting purposes then all bets will stand. Bets are void in the two-way market if the match result is a tie.

17.20.7   Handicap: Predict which player will win the match after the handicap scores have been applied. In the event of the statutory number of sets/legs not being completed, changed, or differing from those offered for betting purposes then all bets are void. All bets will be void if match is not completed.

17.20.8   Exact Score: Predict the exact score of the game. If match is not completed, then all bets are void.

17.20.9   Draw No Bet: Predict the winner. In case of draw, all bets are void. If match is not completed, then all bets are void.

17.20.10   Over/Under Full Time: Predict the total number of sets/legs completed in the match. If the match is not completed, then all bets are void unless the quote has been exceeded.

17.20.11   Handicap Full Time: Predict which player will win the match after the handicap scores have been applied. In the event of the statutory number of sets/legs not being completed, changed, or differing from those offered for betting purposes then all bets are void. All bets will be void if match is not completed.

17.20.12   Over/Under Full Time: The prediction of the total number of sets/legs completed in the match. If the match is not completed, then all bets are void unless the quote has been exceeded

17.21   Field Hockey

17.21.1   The winner is determined by the official results list. Where the venue of any arranged match is changed the selection will be void.

17.21.2   Winner- Outright: Predict the winner of the league/tournament. Bets will be settled according to the final standings, including playoffs if played, unless otherwise stated.

17.21.3   Group Winner Bets: are settled according to the final Group position.

17.22   Futsal

17.22.1   All bets are regular time only unless otherwise stated. Regular time is defined by the official rules published by the respective governing association. If a match starts earlier than the scheduled time, all bets placed after the actual time started will be deemed void.

17.22.2   No adjustments to settlement will be made for any changes or adjudications made by governing bodies after the event or tournament.

17.22.3   Water polo

17.22.4   All match markets will be settled on regulation time, unless stated otherwise. Regulation time must be completed for bets to stand unless otherwise stated. In the event of a match starting but not being completed then bets will be void

17.23   Floorball

17.23.1   All games must start on the scheduled date (local stadium time) for bets to have action. All bets are settled according to the official results of the event in question. At least 55 minutes of a match must have been played for bets to be considered valid. All bets are regular time unless otherwise stated. If a match venue is changed, bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, bets placed based on the original listing will be void.

17.23.2   All relevant markets, available either for pre-live or live betting, has been specified at the end of the respective bet type inside square brackets, clarifying how the settlement will affect the selections.

17.23.3   Specific Market Rules (Excluding OT) :

17.23.4   First To Score: If the match is abandoned before a goal is scored then bets will be void.

17.23.5   Total Goals Odd/Even: If there is no score all bets will be settled as Even.

17.23.6   Winning Margin: includes Tie.

17.23.7   Highest Scoring Period: Predict the highest scoring period. Excludes overtime, if 2 or more periods have the same score, Draw will be settled as the result.

17.23.8   1st period/ Full Time: Predict the winner at the end of the 1st Period and the Full Time winner.

17.23.9   Race To X Goals: includes Neither.

17.23.10   Settlements: All settlements are based on the statistics and results provided by the official website of the league’s governing body on the day of the game, unless otherwise stated.

17.24   Golf

17.24.1   Bets are settled according to official tournament and match results. For ‘Round’ head to head’s it is required that both participants play at least one ball each in the particular ‘Round’ for bets to stand. For ‘Tournament’ head to heads it is required that both participants play at least one ball each in the tournament for bets to stand. Should both golfers fail to complete all rounds then the golfer with the higher finishing position is the winner.

17.24.2   If the event is shortened, for instance due to adverse weather, bets will be settled as long as there is an official tournament result (according to the tournament rules, e.g. a minimum of 54 holes played in a PGA tournament) regardless of the number of rounds played.

17.24.3   Bets accepted after the end of a day’s play are void if there is no further play that counts towards the result of the tournament (other than a playoff).

17.24.4   Outright Betting/Top Nationality (Top US/GB & Ire etc.): All outright bets are settled on the player winning the trophy. The result of play-offs is taken into account. Dead-heat rules will apply. All bets stand except for those placed on participants not competing in the first round. Official tour site results at the time of trophy presentation are used for settlement purposes (subsequent disqualification after this time does not count).

17.24.5   In the event that there is a change to or decrease in the booked number of rounds or openings played in the competition, wagers set on this market will stand if 36 holes of the tournament have been completed. If less than 36 holes have been completed or outright bets were placed after the last shot of the previous completed round then bets will be void.

17.24.6   For Top Nationality betting, the winners will be settled in the same way as outright bets, subject to Dead-heat, with only the players quoted counting for settlement purposes. Same rules also apply to Top Nationality bets where we offer the winner market after a specific round of a tournament.

17.24.7   The four ‘Majors’, namely the US Masters, USPGA, US Open and British Open Championships. Pre-Tournament Outright Winner bets will stand so long as the event is completed in the calendar year, otherwise they will be void.

17.24.8   First round winner: The winner will be the player achieving the highest placing at the end of the first round.

17.24.9   Winner without the favorite/nominated players: Who will win the market without selected players. Dead-heat rules apply.

17.24.10   End of Round Leader: The player with the leading score at the end of the specified round will be deemed the winner. Dead-heat rules apply.

17.24.11   Top 4, 5, 6, 10, 20 Finish: A Player to finish within the Top 4, Top 5, Top 6, Top 10 or Top 20 of a specific tournament. Dead heat rules apply. Same rules also apply for top finishes after a specific round of a tournament.

17.24.12   Seasonal Money lists (Race to Dubai, PGA Tour etc.): Bets placed on money lists such as the Race to Dubai & PGA Money List are to predict which golfer tops the official money list at the end of the European season for the Race to Dubai and the American season for the PGA Tour Money List. For the US Seniors Tour it is the PGA Champions Tour money list and for the US Women’s main tour it is the LPGA Tour money list. Bets will be determined by the overall winner following the last relevant tournament and will not be affected by any subsequent enquiries or alterations. Does not include FedEx Cup Winner Bonus.

17.24.13   Money line: If an individual match-up ends in a tie then bets will be void.

17.24.14   18 hole match-ups: Bets stand once the players have teed off the first hole. If a round is abandoned then bets on that round are void. The winner will be the player with the lowest score over 18 holes ( or highest points total for Tournaments using the Stableford Scoring system ). If an individual match-up ends in a tie then bets will be void. Play-offs do not count.

17.24.15   18 Hole 2 and 3 Ball Betting: Bets stand once the players have teed off the first hole. If a round is abandoned, then bets on that round are void. In the event that pairings or groups change, then all bets will be made void. The winner will be the player with the lowest score over 18 holes. For tournament using the Stableford scoring system the highest points scorer during the round is the winner. In 2 ball betting, where a price is not offered for the tie then bets will be void in the event of a tie. In 3 ball betting dead heat rules will apply. For Hole winner markets, bets stand once all nominated players tee off the designated hole. For a player to win the hole, he must score a lower score than every other player on that specified hole. If a player withdraws during the hole, then bets on the withdrawn player will be settled as a loser. Bets are settled once the players leave the green. For Hole group betting, bets are settled based on the score over a specified group of holes. For a player to win the group of holes, he must score a lower score than every other player on the specified holes. Bets will be void if one of the players does not tee off on the first of the specified holes. If a player withdraws during the specified group of holes, then bets on that player will be settled as a loser.

17.24.16   Dead-heat rules: If 2 or more selections finish in the same position, the stake will be divided proportionally.

17.24.17   Example:

17.24.18   The final positions in golf are the following:

  1st position: Player A

  2nd position: Player B

  3rd position: Player C

  3rd position: Player D

  3rd position: Player E

  6th Position: Player F

  7th Position: Player G

17.24.19   Let’s say you bet on Player E (e/w ¼ 1-2-3)

17.24.20   3rd position is shared by 3 players – Player E shares 3rd position with 2 other players - so the payment will be 1/3 stake X e/w odds Let’s say you bet on Player E (e/w ¼ 1-2-3-4) Positions 3 and 4 are shared by 3 players.

17.24.21   3rd and 4th (not really 4th position since there are 3 players in 3rd position) positions are shared by 3 players – that means 2 positions pay, out of the 3 players who reached those positions: 2/3 stake X e/w odds.

17.24.22   Note – Dead-heat rules apply to the stake and not to the odds

17.24.23   Tournament Group Betting: Which player will achieve the highest placing at the end of the tournament from the group of named players. Players are grouped together for betting purposes. If a player in the group withdraws before the tournament begins the market will be void. Dead-heat Rules Apply. At least 36 holes must be completed.

17.24.24   Tournament Trios: As above but with 3 golfers grouped together.

17.24.25   5/6 Shooters: Predict which of the 5 or 6 players in a group will win the round. Dead-heat rules apply.

17.24.26   To Make/Miss the Cut: The first official cut will be used to settle this market. Any subsequent cut will be irrelevant. Any player who withdraws or is disqualified prior to the first cut will be deemed to have missed the cut. Bets are resulted from the Official tournament website.

17.24.27   Tournament Hole in One: Whether a hole in one will be scored during the tournament. Bets will stand as long as a minimum of 36 holes of a tournament are played. Bets are resulted from the Official tournament website.

17.24.28   Round Hole-in-One: Will a hole-in-one be scored during a particular round of tournament? Bets will stand as long as the particular round is completed. Bets are resulted from the Official tournament website.

17.24.29   Hole-in-One on Specific Hole in Tournament: Will a hole-in-one be scored on a particular hole during the tournament. Bets will stand as long as a minimum of 36 holes of a tournament are played. Bets are resulted from the Official tournament website.

17.24.30   Hole-in-One on Hole X in Round X: Will a hole-in-one be scored on a specific hole during a particular round of the tournament? Bets will stand as long as the particular round is completed. Bets are resulted from the Official tournament website.

17.24.31   Total Players Under Par: How many players will finish the tournament with an overall score under par. Bets are resulted from the Official tournament website.

17.24.32   Will there be a Play Off: Will there be a play off hole(s) to decide the tournament winner. Bets are resulted from the Official tournament website.

17.24.33   Winning Nationality/Region of the Winner: To predict the nationality of the player who won the tournament. Bets are resulted from the Official tournament website.

17.24.34   First Time Winner: Will the tournament be won by a player who has never won the specific tournament before. Bets are resulted from the Official tournament website.

17.24.35   Tournament Winning Margin: How many shots will the winning player win the specified tournament by. i.e. How many strokes between the winner and second place. Bets are resulted from the Official tournament website. Bets will stand so long as a minimum of 36 holes are played.

17.24.36   Tournament Wire to Wire winner: To predict the winner of the tournament to be the tournament leader at the end of each specified round from round one to round four. Bets are resulted from the Official tournament website.

17.24.37   Tournament Winning Score:

•   To predict what the tournament winner’s winning score is at the end of the tournament. Settlement will be upon the completion of 72 holes otherwise bets are void. Bets are resulted from the Official tournament website.
•   Tournament Highest Round Score: Predict the lowest individual round score carded by a player during the tournament. Bets are resulted from the Official tournament website. Where markets contain a specific list of players to shoot the lowest tournament round score, DeadHeat rules will apply.
•   Lowest Tournament Round Score: Predict the lowest individual round score carded by a player during the tournament. Bets are resulted from the Official tournament website.
•   Will there be an Albatross: Will an Albatross be scored during the tournament? An Albatross is a score of 3 under par on any particular hole. Bets will stand as long as a minimum of 36 holes of a tournament are played. Bets are resulted from the Official tournament website.
•   Score Cut is made at: At what score to par will the tournament cut be made at. The first official cut will be used to settle this market. Any subsequent cut will be irrelevant. Bets are resulted from the Official tournament website.
•   Double Chance/Triple Chance: Betting on whether one of the two/three named players will win the tournament In the event of one or more of the selections being a non-runner bets will be void.
•   Straight/Dual Forecast: For straight forecasts, players must come 1st and 2nd in the specified order, and in Dual forecasts players must come 1st or 2nd in either order. Both players must tee off for bets to stand; otherwise bets will be void. In the event of a tie for second place, Dead heat rules will apply.
•   Top Players – Top Left Hander/Senior/Debutant/Former Winner/Qualifier etc. Which left-handed/Senior golfer etc. will finish highest in the tournament in the above various categories. Dead Heat rules apply. Settled according to the Official tournament website.
•   Player Round Scores: What score will a player shoot for a given round. Void If there is a change in Par to the course. Player must complete the whole round for bets to stand.
•   Round Handicap: The handicap is applied to the specified players’ Round Scores, with the lowest score being the winner. e.g. Player A + 0.5 scores 70, Player B - 0.5 scores 70, Player B is settled as the winner once the handicap has been applied.
•   Player Hole Scores: What score will a player shoot on a given hole. Void If there is a change in Par of the hole. If a player withdraws before teeing off on a given hole, bets on that hole will be void. If a player withdraws having started a hole, bets will be settled as ‘Over Par’.

17.25   Rugby Union/Rugby League

17.25.1   Unless otherwise stated, all bets are settled on 80 minutes of play, including any stoppage time. For rugby 7s, bets are settled at the end of normal time.

17.25.2   If a match is abandoned, bets will be voided unless the outcome of a market is already determined, or an official result is declared by the governing body.

17.25.3   If the venue is changed from the advertised one, all bets on that match are void.

17.25.4   In the event of a change of opponent in the scheduled match, all bets for that match are void.

17.25.5   Full time result: This market will be settled on which team has won after regular time has expired or if there is a draw. In markets where draw is not offered as a selection, the market will be settled based on the result after overtime.

17.25.6   Total Score: This market will be settled on the sum of the points scored after regular time has expired.

17.25.7   Half-time/full-time winners: This market will be settled on the result at half-time and the result at end of regular time.

17.25.8   Handicap: This market will be settled based on the result of the match at the end of regular time with the stated handicap is applied.

17.25.9   Total Match Points: Predict the total number of points scored in the match.

17.25.10   Total Match Tries: Predict whether the total number of tries scored in the match will be over or under a specific figure.

17.25.11   Total Team Points Odd/Even: Predict whether the total number of points scored in the match will be an odd or an even number.

17.25.12   Total Team Tries Odd/Even: Predict whether the total number of points scored by the home/away team in the match will be an odd or an even number.

17.25.13   Total Team Points – Home and Away: Predict the total points scored by the home/away team in the match.

17.25.14   Total Team Tries – Home and Away: Predict whether the total number of tries scored by the home/away team in the match will be an odd or an even number.

17.25.15   Race To Points: Predict which team will be the first to reach desired certain number of points – Home Team / Away Team / Neither selections are available for betting.

17.25.16   Time of 1st Try/Time of 1st Try 2nd Half: Predict whether the first try will be scored before or after a specific time.

17.25.17   Outright: Bets are settled on final league position include playoffs unless stated otherwise.

17.25.18   Group Winner: Bets are settled on final Group position.

17.25.19   To Qualify

17.25.20   Predict the team to qualify. Settlement will include extra time and kicking competition if played.

17.25.21   First to score/Last to score: First/Last team to Score means betting on which team will score the first or the last point in a match. If an Event is completed without any point being scored then all wagers on First/Last Team to Score are void. If an Event is abandoned after a point is scored then all bets on First Team to Score stand, while bets on Last Team to Score are void. If an Event is abandoned without any point being scored then all wagers on First/Last Team to Score are void.

17.25.22   Halftime/Fulltime: Predict the result of a match at half-time and at full-time.

17.25.23   Example: If you chose 1/X, you bet on the home team to lead in the first half and the match ending in draw.

17.25.24   Highest Scoring Half

17.25.25   Predict in which half most points will be scored. Bets are void if the match is abandoned.

17.26   Snooker & Pool

17.26.1   Outright Winner Betting: No refunds for non-starters and unlisted winners. All bets stand if a player withdraws before or during the tournament.

17.26.2   Match Result: If a match starts but is not completed for any reason the player progressing to the next round or being awarded the victory will be deemed the winner. In a league match bets will be settled on the official result.

17.26.3   Handicap and Total Frames Under/Over: If a match is not completed for any reason all handicap bets will be voided unless the result is already determined.

17.26.4   Winner: Predict which player will win the match. In the event of a match starting but not being completed the player progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes. In the event of a match not starting at all, all bets are refunded.

17.26.5   Handicap Betting (including Alternatives)/Asian Handicap/Frame Betting/Total Frames (including Alternatives)/Asian Total/Correct Score: If the statutory number of frames in a match are not completed, changed, or different from those offered for betting purposes, bets will be void. In the event of a disqualification or retirement bets will be void. In the event of a match starting but not being completed for whatever reason or a match not starting at all, all bets are refunded.

17.26.6   Over/Under: If the statutory number of frames in a match are not completed, changed, or different from those offered for betting purposes, bets will be void. In the event of a disqualification or retirement bets will be void. In the event of a match starting but not being completed for whatever reason or a match not starting at all, all bets are refunded.

17.26.7   1st Frame Markets: In the event of the first frame not being completed bets will be void unless the outcome has already been determined. First Legally Potted Color/To Pot First Ball/To Pot Last Ball - In the event of a re-rack the original frame will count for settlement purposes providing a color/ball has been potted. Settlement will be determined by official tournament sources. Betting does not include foul shots.

17.26.8   First Frame Player Total Points Odd/Even: For settlement purposes zero counts as Even. First Frame Total Points – In the event of a re-rack all points count towards First Frame Total. First Frame Breaks – In the event of a re-rack breaks of above 50 and 100 count before and after a re-rack is agreed. First Frame Foul – In the event of a re-rack a foul can occur anytime before or after a re-rack is agreed.

17.26.9   Match to go to the Deciding Frame: If the original scheduled number of frames in a match are not completed, changed, or different from those offered for betting purposes, bets will be void. All bets void if match is not completed.

17.27   Swimming

17.27.1   Bets will be settled based on the official result at the end of the race. Later disqualifications or changes in the official result list will not affect bets. Any swimmer disqualified due to false start will be counted as a participant.

17.28   Table Tennis

17.28.1   The winner is determined by the official results list.

17.28.2   In the event of any of the named players in a match changing before the match starts then all bets are void. In the event of a match starting but not being completed, all bets will be void, unless the specific market outcome is already determined, or unless there is no conceivable way the game and/or match could be played to its natural conclusion without unconditionally determining the result of a specific market.

17.28.3   Winner-Outright: Predict the winner of the tournament. The player must start Round 1.

17.28.4   Match Winner: Predict the winner of the match.

17.28.5   Match Game Handicap: Predict the winner of the match once the game handicap value has been applied.

17.28.6   Match Point Handicap: Predict the winner of the match once the point handicap value has been applied.

17.28.7   Total Points: Predict the total number of points scored in a specified match.

17.28.8   Total Games: Predict the total number of games played in the match.

17.28.9   Correct Score: Predict the correct score in the specified match; i.e. Correct Match Score, Correct Game 1 Score, etc.

17.28.10   Game Handicap: Predict the winner of a specified game once the handicap value has been applied.

17.28.11   Game Total Points: Predict the total number of points that are scored in a specified game.

17.28.12   Next Point Winner: Predict the next competitor to score a point within a specified game.

17.28.13   Next Game Winner: Predict the winner of the next game. If the game is not completed or not played for any reason, all bets will be void.

17.28.14   Lead After: Predict the competitor to lead after a specified number of points in a game.

17.28.15   Race To: Predict the competitor to reach a specified number of points in a game.

17.29   Volleyball

17.29.1   If the match is abandoned before full time, all bets are considered void and the odds set to 1.00.

17.29.2   For competitions with two legs ties are decided by a ‘Golden Set’. For settlement purposes the Golden Set does not count. Except markets such as: Which Team Qualifies? Which team will advance? Will they need to Play Golden Set? Or any other market which specifies Golden Set in the description.

17.29.3   No refunds for non-starters and unlisted winners. All bets stand if a player withdraws before or during the tournament.

17.29.4   Live-Betting: If the event is not completed, all bets will be void. Exceptions are made for bets on sets which are already over, in this case the bets will be settled. Points are considered regardless of whether they are scored before or after the bet is placed.

17.29.5   Winner: Predict the winner of the game. A best-of-five sets format is used. Golden Set is not counted for settling purposes.

17.29.6   Handicap: Predict the winner of the game in sets. Bets are determined by sets accumulated by both teams, applying the given handicap. Bets are void if the statutory number of sets is not completed or changed.

17.29.7   Over/Under: Predict over or under a given number of sets will be played for the winner to be determined.

17.29.8   Set Score: Predict the sets' score at the end of the match. Bets are void if the statutory number of sets is not completed or changed.

17.29.9   Total Points: Total Points is similar to Handicap and Over/Under Wager. Win/loss is determined by the number of points accumulated by both teams, and then by comparing these points with the handicap and/or over/under given before the match started.

17.29.10   1st/2nd/3rd/4th/5th set Winner: Predict the winner of the relevant set.

17.29.11   1st/2nd/3rd/4th/5th Handicap: Predict the winner of the relevant set, considering the given point Handicap.

17.29.12   1st/2nd/3rd/4th/5th set Over/Under: Predict if the sum of the points scored by both teams in the relevant set will be over or under a given number.

17.29.13   Match Odd/Even, 1st/2nd/3rd/4th/5th set Odd/Even: Predict if the sum of the points scored by both teams in the match/relevant set will be an odd or an even number.

17.29.14   1st/2nd/3rd/4th/5th set Winning Margin: Predict by how many points a named team will win the relevant set.

17.29.15   1st/2nd/3rd/4th/5th set exact score: Predict the correct score in points of the relevant set.

17.29.16   Inplay Point Betting: Bets are offered for a team to win the nominated point. In the event of the point not being played, due to set ending, all bets on that point will be void.

17.29.17   Current/Next Set Leader After X points: If the quoted number of points is not reached in the specified set, then the team who wins the set will be settled as the winner.

17.29.18   Total team points: Predict if the points scored in the match by a relevant team will be over or under a given number.

17.29.19   Outright: Predict the winner of the relevant competition. Bets are settled according to the final league position, after play offs (if played), unless otherwise stated.

17.29.20   Group Winner: Bets are settled according to the final Group position.

17.3   Water Polo

17.30.1   If the match is abandoned before full time, all bets are considered void and the odds set to 1.00.

17.31   eSports

17.31.1   All esports markets are based on in-game score events or results at the end of a scheduled match/map. All settlements will occur using the official score and results, which are declared on the official video stream or the in-game stream of the relevant matches.

17.31.2   If a match is paused/postponed and not rescheduled to a later time within 24 hours of the actual scheduled start time, then all bets on that match will be voided. Should a match be postponed for exactly 24 hours, all bets will stand.

17.31.3   In the case of victory by in-play disqualification of an opponent, match winner bets will be settled according to the result. For handicap, over/under and all the prop markets, the full match must be played for bets to stand if not yet determined.

17.31.4   In the case of a team changing their roster but playing under the same team’s name, bets will stand.

17.31.5   In the case of a team changing its team name but remains with the same roster (players/coach), bets will stand.

17.31.6   All bets that have been identified as late in accordance with start times of the corresponding official website.

In the case where there is an overruling of a match result by the organizer due to unforeseen circumstances - such as cheating - all bets on that match will be voided. If a player/team/tournament name is misspelled, all bets will stand unless it is obvious it is the wrong player/team/tournamen

17.31.7   Winner Full Time: Predict which player/team will win the match (map/round if specified in the title). If a match, game or map begins, but it is not completed, all bets will be voided. If a number of completed/played maps is less, than scheduled by the organizer for the particular series, bets on winners are void. I.e, a player gets disqualified, in which case the opponent player/team awarded the victory according to an official source and ruleset of the competition.

17.31.8   Spread & Over/Under Full Time: Spread is a way of making odds more competitive by giving the outsider an advantage. Spread markets are determined based on the league/game genre in which they are played. In real-time strategy (RTS) games (such as StarCraft), multiplayer online battle arena (MOBA) games (such as League of Legends, DotA) there are maps, in first-person shooter (FPS) games (such Counter Strike, Valorant) there are rounds, etc. The settlement is based on the final score (maps/rounds won by each team) with the given handicap (spread) being added. If a match is not completed for any reason or the scheduled number of maps/rounds is changed after this market has been offered, bets will be void.

17.31.9   Over/Under, or total betting, is a prediction whether over or under stated number of games/maps/rounds will be needed to decide the winner. If the match is not completed for any reason or scheduled number of maps/rounds is changed after this market has been offered, bets on Spread and Over/Under will be void.

17.31.10   Live: If a match is replayed due to a draw or a disconnection, all bets will be void. The replayed match will be considered as a separate live event.

Annex 1. Shop

1. In the Shop a player can exchange the current balance of Coins for Bonuses, Bonus Spins and Freebets on which are applied the following conditions:

1.1. Bonuses:

• After exchanging Coins for the respective bonus, a player will have 10 days to meet the wagering requirements of 40x the bonus amount;
• The maximum amount which can be released from the bonus will be equal to 5x the initial bonus amount. For example: the maximum amount to be credited in the real balance from a 10 EUR / 45 PLN / 100 NOK / 15 AUD / 15 CAD / CHF 11 / 250 CZK / 4000 HUF / 20 NZD / 10 USD bonus will be 50 EUR / 225 PLN / 500 NOK / 75 AUD / 75 CAD / CHF 55 / 1 250 CZK / 20.000 HUF / 100 NZD / 50 USD;
• The bonus is only valid in the Casino section. It can not be used in other verticals (Live Casino, Sports, Virtual Sports).

1.2. Bonus Spins:

• After exchanging Coins for bonus spins, a player needs to activate the bonus spins from the Profile section and play them within 7 days from the purchase;
• The winnings from the bonus spins will be credited as a bonus which will need to be wagered 40x times;
• A player will have 10 days to meet the wagering requirement of the bonus;
• The maximum amount which can be released from the bonus into the Real balance will be 50 EUR / 225 PLN / 500 NOK / 75 AUD / 75 CAD / CHF 55 / 1 250 CZK / 20.000 HUF / 100 NZD / 50 USD, any amount exceeding that will be voided.

1.3. Freebets:

• Free bet will be valid only in the Sports section, It will not be available for other verticals (virtual sport, casino, live casino etc);
• Free bet should be activated within 24 hours from the moment of receiving. The player must finish the rollover of the winnings within 30 days from the moment of Free bet activation;
• Free bet must be used once by staking its full amount. Winnings from Free bet will be credited to the player's real balance while the initial stake amount of free bet will be deducted. The player needs to roll over winnings amount at least 3 times with odds of at least 2.10 per each selection, before requesting withdrawal of funds.

2. A player can accumulate Coins for the Shop by:

• Each 10 EUR / 45 PLN / 100 NOK / 15 AUD / 15 CAD / CHF 11 / 250 CZK / 4000 HUF / 20 NZD / 10 USD wagered on any casino games will grant 1 Coin;
• 5% from each deposit will be credited as Coins. 5% will be calculated based on the equivalent amount in euros;
• Participating and finishing in top positions in our in-house tournaments;

3. General Terms and Conditions apply.

Annex 2. Gamification

1. Gamification consists of 3 elements:

• Coins;
• Weekly Challenges;
• One-Time Challenges;

2. All registered users are eligible to participate in any and all elements of the gamification.

3. Coins:

3.1. The player can accumulate Coins by:

• Completing the Weekly challenges;
• Participating and finishing in top positions in our in-house tournaments.

4. Weekly Challenges:

4.1. By placing bets on the Website in Casino and/or Sportsbook the players automatically agrees to take part in the Weekly Challenges.

4.2. Weekly Challenges are divided into two sections - Sports and Casino. The player can choose to complete either one or both sections.

4.3. The challenge is considered "completed" after the player has fulfilled all the conditions of an individual challenge.

4.4. By completing each individual challenge the player gets a specific amount of Coins:

• in the Sports section the coins for completing each challenge are calculated as: 10 EUR / 45 PLN / 100 NOK / 15 AUD / 15 CAD / CHF 11 / 250 CZK / 4000 HUF / 20 NZD / 10 USD bet paced earns 1 Coin. Each challenge in the sports section has a minimum required bet amount. The challenge is considered "completed" after the bet is settled as either "won" or "lost";
• in the Casino section, each challenge has a set amount of points that the player will get as a reward. The more complex the challenge is, the more points the player will receive for completing it.

4.5. In addition to the Coins earned for each individual challenge, the player can get an additional 1000 Coins for completing 50% of Weekly Challenges within a week for each individual section (meaning the player can get 500 Coins for completing 50% of Sports challenges, as well as 500 Coins for completing 50% of Casino challenges).

5. One-Time Challenges:

5.1. Completing each achievement will automatically reward the amount of Coins which will be added to the total balance of Coins of the player.

5.2. A player can choose and play for any achievement, there is no order which needs to be followed.

6. General Terms and Conditions apply.

Annex 3. Wheel of Fortune

1.Eligibility

• Wheel of Fortune is available to all registered players who are eligible for promotions.

2.Game overview

Wheel of Fortune is a spin-based game where players use Spins to play and win guaranteed rewards. Possible rewards include Cash Prizes, Bonus Money, Free Casino Spins.

Spins are earned by wagering on eligible casino games. Every spin guarantees a reward — no empty spins.

3. Earning Spins

Players need Wheel of Fortune Spins to play. Spins can be earned by:

– wagering 100 EUR / 450 PLN / 1 000 NOK / 150 AUD / 150 CAD / CHF 110 / 2 500 CZK / 40.000 HUF / 200 NZD / 100 USD (or currency equivalent) on eligible casino games — each 100 EUR / 450 PLN / 1 000 NOK / 150 AUD / 150 CAD / CHF 110 / 2 500 CZK / 40.000 HUF / 200 NZD / 100 USD grants 1 spin;

– a maximum of 3 Spins can be earned per day (00:00–23:59 UTC);

– players can hold up to 10 Spins at a time. Additional Spins will not be added if the balance is full.

– wagering with an active bonus does not contribute to Wheel of Fortune attempts.

4. Game mechanics

Each Spin allows one spin of the Wheel of Fortune. Players must manually activate their spin. The wheel is powered by a secure RNG system and always awards a prize.

Possible rewards:

– Cash Prizes — real money, withdrawable instantly

– Free Casino Spins — used on specific games, winnings require 40x wagering

– Bonus Money — credited to specific games, requires 40x wagering, with a 5x max payout

5. Reward details

– Cash Prizes are added in the Real Balance and subject to the regular deposit requirement of x1 time wager before being withdrawable

– Free Casino Spins must be used within 7 days. Winnings from spins are subject to a 40x wagering requirement.

– Bonus Money must be wagered 40x before it can be withdrawn, expires after 7 days, and has a maximum withdrawal limit of 5x the original bonus amount.

6. Wagering requirements

– Free Casino Spins: 40x wagering on winnings, valid for 7 days.

– Bonus Money: 40x wagering, valid for 7 days, with a 5x max payout.

– Cash Prizes: x1 time wager before being withdrawabley.

– Free Spins – x40 wagering requirement before withdrawal, with a maximum payout of 100 EUR / 450 PLN / 1 000 NOK / 150 AUD / 150 CAD / CHF 110 / 2 500 CZK / 40.000 HUF / 200 NZD / 100 USD. Free Spins can only be used on casino games.

7. Additional info

Wheel of Fortune Spins have no expiration unless otherwise stated but may be removed during promotional changes. Players can only earn Spins through casino wagering — Sportsbook bets do not qualify unless otherwise specified. Not all games contribute equally to wagering. Refer to the Casino Bonus Terms for full game contribution details.

8. Terms and conditions

Standard Terms and Conditions apply.